Capsule · 3 days ago
NY - Manhattan Pharmacy - Senior Logistics Associate (FT) - Manhattan, NY
122 W 146th St, New York, NY 10039, USA
Full-time
Onsite
Mid, Senior Level
$24/hr - $26/hr
2+ years expCapsule is a new kind of pharmacy that focuses on delivering medication quickly and efficiently. As a Senior Logistics Associate, you will be responsible for managing last-mile delivery operations and ensuring a high-quality customer experience through effective route management and problem-solving.
Health CarePharmaceuticalRetail
Responsibilities
Ensuring a seamless, delightful customer delivery experience through effective route management, real-time problem solving, coaching Logistics Associates through complex issues, and mastery of various complex computer systems
Proactively identifying and addressing on-shift risks and opportunities related to cost-savings, safety, and compliance, escalating trends and issues as appropriate
Providing on-shift leadership and support, including managing escalations, serving as a steady point of contact for couriers and partners, and supporting courier onboarding and on-site orientation at the pharmacy
Acting as the primary operational lead in the absence of the Logistics Manager, ensuring continuity of routing decisions, service levels, safety standards, and team performance
Qualification
Required
Minimum education of Associate's Degree or equivalent experience, with 2+ years of experience in an operations, coordination, or real-time decision-making environment, including demonstrated on-shift leadership or escalation ownership
Proficiency in databases and operational systems, with strong real-time troubleshooting skills and the ability to support and guide others
English proficiency required
Strong written and verbal communication skills, including the ability to lead calmly and effectively in fast-paced, high-pressure environments
Strong organizational and multitasking skills, including the ability to prioritize work, manage escalations, and balance personal execution with team support
Availability to work the following 4-day weekly set schedule onsite at our Harlem pharmacy located at 122 W 146th St, New York, NY 10039: Friday & Monday: 9AM-5PM | Saturday & Sunday: 9AM - 9PM
Benefits
The opportunity to work alongside some of the brightest minds in healthcare and technology
The opportunity to execute on a high-impact mission, to build a pharmacy that works for everyone, within a $425 billion pharmacy industry touching 70% of Americans once a month
Company
Capsule
Capsule is a healthcare technology business rebuilding the pharmacy from the inside out
501-1000 employees
H1B Sponsorship
Capsule has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (3)
2023 (4)
2022 (11)
2021 (18)
2020 (7)
Funding
Current Stage
Late StageTotal Funding
$570MKey Investors
Durable Capital PartnersTCVThrive Capital
2021-04-28Series D· $300M
2019-09-13Series C· $200M
2018-08-09Series B· $50M
Leadership Team
Eric Kinariwala
Founder & CEO
Lisa McManus
Senior Director of Business Insights
Recent News
Crain's New York Business
2025-10-09
Growth Business UK
2025-06-11
Company data provided by crunchbase