Roha · 1 day ago
Sales Support Specialist
Greater St. Louis
Full-time
Onsite
Mid, Senior Level
5+ years expROHA is a leading Multinational Company engaged in the manufacture and marketing of colors and food ingredients. They are hiring a Sales Support Specialist to manage the CRM system, support the sales team, analyze sales data, and ensure customer satisfaction.
ChemicalFood and BeverageManufacturing
Hiring Manager
Liz Mateo
Responsibilities
Ensure the sales processes are effectively followed my managing and maintaining the Customer Relationship Management (CRM) system
Monitor pricing module to ensure efficiency and accuracy
Provide support for the sales team with pricing and quotations through the CRM system using price margin management
Generate and analyze sales data reports to support the sales team in accelerating business and providing customer service
Receive and acknowledge customer complaints, assign to respective department manager, and complete root cause analysis
Manage any product claims or returns with Sales Director
Manage and maintain customer master in SAP
Ensure proper filing of all documents and records in compliance to company standards
Maintain confidentiality of customer information
Promoting the highest quality image of ROHA with co-workers, customers, vendors, and the community
Maintaining and enhancing the culture and core values of ROHA
Qualification
Required
Candidates must be based in Saint Louis, MO
Ensure the sales processes are effectively followed by managing and maintaining the Customer Relationship Management (CRM) system
Monitor pricing module to ensure efficiency and accuracy
Provide support for the sales team with pricing and quotations through the CRM system using price margin management
Generate and analyze sales data reports to support the sales team in accelerating business and providing customer service
Receive and acknowledge customer complaints, assign to respective department manager, and complete root cause analysis
Manage any product claims or returns with Sales Director
Manage and maintain customer master in SAP
Ensure proper filing of all documents and records in compliance to company standards
Maintain confidentiality of customer information
Promoting the highest quality image of ROHA with co-workers, customers, vendors, and the community
Maintaining and enhancing the culture and core values of ROHA
Company
Roha
From one small office in India in 1972 to a leading Multinational Company, engaged in Manufacture and Marketing of colors and food ingredients, ROHA today has offices in 22 countries, 14 technical application labs in many time zones globally.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Rohit Tibrewala
CEO - Americas
Company data provided by crunchbase