CACI International Inc · 23 hours ago
Network Operations Technician Journeyman
US CA Los Angeles
Full-time
Onsite
Mid, Senior Level
$87K/yr - $182K/yr
5+ years expCACI International Inc is seeking a Network Operations Technician Journeyman to support critical Air Force network modernization initiatives across CONUS installations. In this role, you will resolve complex IT infrastructure issues and maintain the integrity of newly deployed systems in a Network Operations Center environment.
Information TechnologyService IndustrySoftware
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Multi-disciplined network engineer with experience observing legacy network behavior and comparing against baseline performance
Creates and responds to incident tickets and performs network triage per SOPs and knowledge articles
Responsible for resolving IT hardware and software infrastructure (servers, network, security, etc.) issues using systems analysis techniques and procedures to ensure appropriate function of hardware, software, or system functional specifications
Analyzes, troubleshoots, and resolves issues with IT infrastructure, including user systems, servers, storage, and network connectivity
Provides system administration for assigned infrastructure and establishes and maintains security as it relates to users
Applies security patches and operating system upgrades to ensure the security and integrity of the technical environment
Supports new infrastructure projects
Maintains all configuration documentation for assigned infrastructure
Performs system patching and IAVA patches to network routers and switches
Performs Cisco or equivalent and software upgrades
Develops and updates configuration templates for switch and router installs
Applies configuration templates for initial switch and router installs
Troubleshoots systems document failures and accessibility problems within the network to our services
Monitors network performance against current outages
Develops and leverages network TTPs and SOPs to closed tickets
Provides training as required on network operations TTPs and SOPs
Supports engineering designs data calls
Supports new/enhanced network implementation, installation, and technical refresh projects within a site or locale
Works independently with some supervision
Performs Network ticket resolution
Uses administrative access to the network to stage new switches, router
Uses administrative access to network components to research errors, incidents, problems, and to perform incident analysis and identify potential problems
Routes Service Requests to the appropriate organization required for incident resolution
Performs root cause analyses
Qualification
Required
Degree: Technical BA/BS
Experience: 5 years w/Bachelors degree
Commensurate: High School diploma or Associate degree with a minimum 7 years performing as a Network Operations Technician supporting large, complex networks in a Network Operations Center environment
Active Secret clearance
Preferred
Experience supporting DoD projects, specifically network modernization projects
General user capabilities of Microsoft software applications required primarily Project, Excel, PowerPoint & Word and Microsoft Teams or SharePoint
Preferred: ITIL v3 or ITSM experience; CCNA; Juniper
Certifications: DoD 8570 IAT III Baseline Certification (Security + or CCNA-SEC)
Benefits
Healthcare
Wellness
Financial
Retirement
Family support
Continuing education
Time off benefits
Company
CACI International Inc
At CACI International Inc (NYSE: CACI), our 25,000 talented and dynamic employees are ever vigilant in delivering distinctive expertise and technology to meet our customers’ greatest challenges in national security.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1B2025-05-21Post Ipo Debt· $1B
2003-01-10IPO
Leadership Team
John Mengucci
President & CEO
Darryl W Burke
Senior Vice President / Air Force Client Executive
Recent News
2026-01-22
2026-01-22
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