Tatte Bakery & Cafe · 22 hours ago
Coordinator, Ops Services
Boston, MA
Full-time
Onsite
New Grad, Entry Level
$65K/yr - $75K/yrTatte Bakery & Cafe is seeking an Ops Services Coordinator to support their operations and support teams in delivering a great guest experience. The role involves managing day-to-day operational needs, assisting with projects, and providing system support while working cross-functionally with various teams.
E-CommerceRestaurants
No H1B
Hiring Manager
Talor H.
Responsibilities
Provide café & bakery ops support, including managing the support inbox, escalating to vendors as needed, and tracking high impact items to completion
Complete data audits & updates to support projects
Provide feedback and suggestions on specific needs for continual improvement
Learn and help manage café, bakery, and enterprise systems
Update digital channels to reflect new initiatives, new menus etc, working very closely with the Marketing/Visual team
Assist in setting up system access for new managers and communicating to HR/People team
Managing guest feedback inbox– responding to guests, escalating to operations, and directing feedback to support teams when appropriate
Other tasks, as assigned
Qualification
Required
Appreciation and commitment to the smallest detail
Passion for learning and continual improvement
Enjoys teamwork, while thriving with individual projects & goals
Ability to communicate clearly, both written & verbal
Solution-focused attitude with strong problem-solving capabilities
Preferred
Experience working in a café, restaurant or retail is preferred
Proficient in Microsoft Office including Word, Excel, Outlook
Previous experience working with systems including: UltiPro, Toast (POS system), CrunchTime (BOH system), WordPress (Web), Shopify (Direct-to-Consumer), Google Business/SEO Tools
Benefits
401(k) (with a vesting match)
Health, dental and vision insurance
Paid vacation time and paid sick time
Free employee assistance program services
Free drinks and generously discounted meals
Exciting potential for growth
Company
Tatte Bakery & Cafe
Tatte Bakery & Cafe baking 20 hours a day in her home kitchen and selling her delicious creations to Boston farmers' markets.
Founded in 2007
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Tzurit Or
Founder & CEO
ame hull
Chief Operating Officer
Recent News
2025-05-05
2025-02-04
2025-01-11
Company data provided by crunchbase