Comcast · 2 months ago
Communications Technician 4, Network Maintenance
FL - Key West, 1010 Kennedy Dr
Full-time
Onsite
Mid, Senior Level
7+ years expComcast is a Fortune 50 leader in media and technology, seeking a Communications Technician 4 for network maintenance. The role involves performing routine plant maintenance, troubleshooting service failures, and ensuring the connectivity of various services such as video and high-speed data.
InternetTelecommunicationsTVVideoWeb Hosting
Responsibilities
Possess ability to troubleshoot on analog and digital optics to support connectivity to the node, remote OLT/vBNG, or OLT, and channelized and non-channelized optical signals. Troubleshooting efforts may include the use of software and application-based tools
Able to isolate and resolve fiber optic signal impairments for Hybrid Fiber Coax (HFC) and Ethernet Passive Optical Network (EPON) networks. Performs inspections of fiber optic equipment during the course of troubleshooting such as connectors, patch panels, optical splitters, attenuators, etc
Performs construction maintenance duties such as splices aerial/underground coaxial cable and equipment to restore cable to system specification; splices and activates new coaxial plant as required; repairs and/or replace damaged aerial/underground plant; and inspects, repairs and/or replaces power supplies, as necessary
Responds to damage scenarios and initiates fixes and/or communicates and arranges appropriate fix agents through collaboration with other departments such as Construction, Head End, Operations, and others to resolve complex network issues
Performs CLI ride-out and track and repair leakage, as necessary
Possesses knowledge of the National Electrical Code (NEC,) the National Electrical Safety Code (NESC,) the Occupational Safety and Health Act (OSHA,) Federal Communications Commission (FCC,) Environmental Protection Agency (EPA,) Department of Transportation (DOT,) American National Standards Institute (ANSI,) and various state and local codes including G.O. 95 and G.O. 128, (when applicable)
Checks in each job in a timely manner in order to ensure all details of the work are recorded for entry in the customer's account once the work is complete. Completes associated paperwork with each work order, as required
Responds to and repairs service interruptions during regular business hours, shift work or when "On-calls" as required. Normal work shifts may include evenings and/or weekends; they may include 10-hour days for 4 days a week. Must be available to work overtime including weekends, evenings, and holidays
Essential Functions of Role: During the course of normal day-to-day activities: cleans, maintains and stocks vehicle and equipment in order to be prepared for daily responsibilities; completes associated paperwork with each job in a timely manner; properly operate and maintain vehicle, tools, and equipment; reports need for vehicle repair or service when required and/or prescribed; and reports any accidents, losses, injuries or property damage to supervisor and customer when appropriate
Drives company vehicle in a safe and responsible manner
Works and travels in inclement weather
Must have the ability to comply with safety procedures and requirements
Must be able to work while standing 50-70% of the time
Must have the ability to climb ladders and operate aerial lifts up to thirty-four’ feet above ground, as determined by the system's requirements. In some instance may be required to climb poles
Must possess the ability to use basic cable test equipment. Performs work near power lines and electricity
Must have the ability to use basic cable installation tools and hand tools, which will include the use of a hand shovel
Lifts and carries loads of 70 lbs. or more
Manipulates connectors, fasteners, wire; use hand tools. Must have vision ability of close vision, peripheral vision, ability to adjust focus and differentiate colors
Works within manufacturer's rated weight capacity for all equipment, including but not limited to ladders and aerial lifts
Must possess the ability to manipulate objects such as pens, keyboard, and mouse
Minimum of twelve months cable telecommunications, broadband, or similar experience
Must possess a valid driver’s license and satisfactory driving record
Drives company vehicles in a safe and responsible manner and demonstrates professional conduct and appearance. Applies knowledge and skills of training on the job in order to prepare for promotion to the next level
Regular, consistent, and punctual attendance. You must be able to work nights and weekends, variable schedule(s), and overtime, as necessary
Completes required training in accordance with Company standards
Considered essential personnel during larger customer impacting events such as major storms or large-scale events that impact
Other duties and responsibilities as assigned
Qualification
Required
Minimum of twelve months cable telecommunications, broadband, or similar experience
Must possess a valid driver's license and satisfactory driving record
High School Diploma / GED
Possess ability to troubleshoot on analog and digital optics to support connectivity to the node, remote OLT/vBNG, or OLT, and channelized and non-channelized optical signals
Able to isolate and resolve fiber optic signal impairments for Hybrid Fiber Coax (HFC) and Ethernet Passive Optical Network (EPON) networks
Performs construction maintenance duties such as splices aerial/underground coaxial cable and equipment to restore cable to system specification
Responds to damage scenarios and initiates fixes and/or communicates and arranges appropriate fix agents through collaboration with other departments
Performs CLI ride-out and track and repair leakage, as necessary
Possesses knowledge of the National Electrical Code (NEC), the National Electrical Safety Code (NESC), the Occupational Safety and Health Act (OSHA), Federal Communications Commission (FCC), Environmental Protection Agency (EPA), Department of Transportation (DOT), American National Standards Institute (ANSI), and various state and local codes including G.O. 95 and G.O. 128
Checks in each job in a timely manner in order to ensure all details of the work are recorded for entry in the customer's account once the work is complete
Responds to and repairs service interruptions during regular business hours, shift work or when 'On-calls' as required
Must be available to work overtime including weekends, evenings, and holidays
Cleans, maintains and stocks vehicle and equipment in order to be prepared for daily responsibilities
Drives company vehicle in a safe and responsible manner
Works and travels in inclement weather
Must have the ability to comply with safety procedures and requirements
Must be able to work while standing 50-70% of the time
Must have the ability to climb ladders and operate aerial lifts up to thirty-four' feet above ground
Must possess the ability to use basic cable test equipment
Must have the ability to use basic cable installation tools and hand tools
Lifts and carries loads of 70 lbs. or more
Manipulates connectors, fasteners, wire; use hand tools
Must have vision ability of close vision, peripheral vision, ability to adjust focus and differentiate colors
Works within manufacturer's rated weight capacity for all equipment, including but not limited to ladders and aerial lifts
Must possess the ability to manipulate objects such as pens, keyboard, and mouse
Drives company vehicles in a safe and responsible manner and demonstrates professional conduct and appearance
Regular, consistent, and punctual attendance
Completes required training in accordance with Company standards
Considered essential personnel during larger customer impacting events such as major storms or large-scale events that impact
Preferred
Seeking candidates with prior experience in the field with a Cable Telecommunications company
Desire candidates who live in Key West to provide quick response to our customers and to be able to drive your company vehicle home
Benefits
Housing stipend
Company
Comcast
Comcast is a media and technology company that provides broadband internet, mobile services, and entertainment platforms. It is a sub-organization of SkyShowtime.
10001+ employees
H1B Sponsorship
Comcast has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (705)
2024 (561)
2023 (624)
2022 (750)
2021 (588)
2020 (583)
Funding
Current Stage
Public CompanyTotal Funding
$4.92BKey Investors
California Public Utilities CommissionMassachussetts Broadband InstituteMaine Connectivity Authority
2025-11-13Grant· $3.2M
2024-07-02Grant· $2.69M
2023-04-24Grant· $0.28M
Leadership Team
Neil Smit
President and Chief Executive Officer
Candy Lawson
SVP, Chief Compliance Officer and Senior Deputy General Counsel
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