Maximus · 1 day ago
Senior System Analyst
United States
Full-time
Remote
Mid, Senior Level
$85K/yr - $128K/yr
5+ years expMaximus is currently seeking a Senior System Analyst. The Senior Systems Analyst is responsible for supporting complex application development, systems integration, and operational initiatives across enterprise environments while acting as a liaison between business stakeholders and technical teams.
Business Process Automation (BPA)ConsultingEducationGovernmentGovTechHealth CareInformation Technology
Responsibilities
Responsible for gaining a detailed understanding of components of the business and translating that knowledge into the requirements for systems or processes
Act as primary liaison between project business staff and technical staff
May lead area of requirements development including; work plan development, timeline, and resource management
Evaluate and recommend enhancements to application efficiency and reliability
May provide guidance, coaching, and training to other employees within job area
Serve as the primary point of contact with MAXIMUS project staff and/or clients to define and document business and technical requirements for assigned projects
Act as the principal liaison between business stakeholders and technical personnel to ensure alignment of project objectives, requirements, and deliverables
Develop a comprehensive understanding of business processes, operational workflows, and system components, and translate this knowledge into detailed functional and technical specifications
Lead or support requirements‑development activities, including work‑plan creation, task coordination, timeline management, and resource planning
Define and document data file extracts, automated process flows, report structures, and content specifications to support application development, enhancement, and maintenance activities
Support customer application development and systems integration efforts involving SaaS platforms, including CRM systems, customer‑experience tools, document‑management solutions, and financial ERP applications
Analyze and document system interfaces, data flows, and integration points across cloud‑based and on‑premises applications
Design, document, and produce ad hoc and recurring reports that summarize, analyze, and present data in support of project operations and decision‑making
Participate in system testing, design reviews, and code walkthroughs to validate requirements and ensure compliance with quality standards
Audit, evaluate, track, and report on application performance and project activities to ensure adherence to QA/QC requirements
Provide support for system maintenance activities, including the assessment of change requests, troubleshooting of issues, and coordination of enhancements
Qualification
Required
Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience
Preferred
Demonstrated experience applying Agile methodologies (Scrum or Kanban) for backlog refinement, user‑story development, acceptance‑criteria definition, and estimation using Jira or comparable tools
Proficiency in Business Process Model and Notation (BPMN 2.0) for documenting current‑state and future‑state workflows
Experience supporting customer application development and systems integration involving SaaS products, APIs, and cloud‑based services
Experience supporting CRM platforms (e.g., Salesforce, Dynamics, or comparable systems) and customer‑experience technologies, including Genesys Cloud CX
Familiarity with digital‑experience solutions, customer‑journey mapping, and omnichannel service‑delivery platforms
Experience working with document‑management systems, workflow automation tools, and content‑services platforms
Exposure to financial ERP systems (e.g., Oracle, SAP, Workday, or similar) and understanding of financial data flows and business processes
Proficiency with AI‑enabled analysis and documentation tools, including platforms that support automated requirements generation, data analysis, or process optimization
Experience with process‑automation technologies (e.g., RPA tools such as UiPath, Blue Prism, or Power Automate)
Strong working knowledge of Structured Query Language (SQL) and Relational Database Management Systems (RDBMS)
Understanding of data‑modeling concepts, data governance principles, and data‑quality frameworks
Experience collaborating with cross‑functional teams within large, matrixed organizational environments
Extensive experience working with Jira or similar work‑management and tracking tools
Experience working with AWS Cloud services, including data‑integration, analytics, and application‑development components
Strong analytical, communication, and documentation skills, with the ability to convey complex technical information to non‑technical audiences
Benefits
Health insurance coverage
Life and disability insurance
A retirement savings plan
Paid holidays
Paid time off
Company
Maximus
Providing government technology services, digitally enabled customer experiences, and clinical health services that change lives.
10001+ employees
H1B Sponsorship
Maximus has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (39)
2024 (39)
2023 (50)
2022 (42)
2021 (36)
2020 (42)
Funding
Current Stage
Public CompanyTotal Funding
$7.93M2010-12-09Post Ipo Equity· $7.93M
Leadership Team
Elisabeth Schmidt
Senior Vice President
Michael Mateer
Sr. Vice President, Enterprise Technology
Recent News
2025-11-20
Company data provided by crunchbase