Grocery Outlet · 22 hours ago
Workplace Technology Administrator
Emeryville, CA
Full-time
Hybrid
Mid Level
$32/hr - $35/hr
3+ years expGrocery Outlet is a company focused on providing value to bargain-minded consumers in the U.S. They are seeking a Workplace Technology Administrator to ensure employees have secure and reliable technology to perform their jobs effectively. This role involves managing endpoint administration, user support, and audio-visual technology to create a seamless workplace technology experience.
Food and BeverageGroceryRetail
Responsibilities
Vendor & Inventory Coordination Work with hardware/software vendors for procurement, licensing renewals, warranties, and repairs
Process purchase requisitions, track budgets, and reconcile technology-related invoices
Manage relationships with managed service providers as needed. Oversee managed services and performance against SLAs
Endpoint & Device Management Design and maintain the standards around deployment, configuration, maintenance, and decommission of laptops, desktops, tablets, mobile devices, printers, and peripherals across the organization
Implement and manage device lifecycle using MDM/MAM solutions and imaging/autopilot processes
Coordinate/perform software OS upgrades, patching, and application packaging to keep endpoints secure and up to date
Maintain accurate hardware/software inventory and asset tracking
End-User Support & Experience Provide Tier-2 & Tier-3 support for hardware, software, printers, and collaboration tools
Deliver white-glove support for executives and VIPs when required
Audio-Visual & Meeting Room Technology Set up, operate, and troubleshoot AV and video conferencing systems (Zoom, Microsoft Teams, Logitech, etc.)
Maintain conference room technology, smart boards, projectors, and digital signage
Support hybrid and in-person meetings, town halls, and company events
Security & Compliance Work with Information Security team to enforce endpoint security policies
Ensure devices remain compliant with corporate standards and regulatory requirements (patching)
Respond to the Security team’s alerts and coordinate remediation of compromised endpoints or end users
Documentation, Training & Communication Create and maintain knowledge base articles, user guides, and standard operating procedures
Guide Service Desk team on Workplace Technology tools and best practices
Communicate system outages, maintenance windows, and upgrades to the organization
Process Improvement & Reporting Monitor ticket trends, device performance, and user satisfaction metrics; propose proactive improvements
Generate regular reports on asset utilization, support volume, compliance status, and project progress
Pilot and evaluate new workplace technologies (collaboration tools, automation, AI assistants, etc.)
Qualification
Required
3+ years of experience in endpoint administration, IT support, or workplace technology roles
Strong hands-on knowledge of Windows, macOS, iOS, and Android devices
Experience with modern device management platforms (Microsoft Intune, etc.)
Familiarity with Active Directory/Azure AD, SSO, MFA, and basic networking
Excellent troubleshooting skills and customer-service mindset
Benefits
401(k) Profit Sharing
Medical, Dental, Vision & More!
Company
Grocery Outlet
The largest “extreme-value” grocer in the U.S. We have more than 200 locations in CA, ID, NV, OR, PA Washington.
1001-5000 employees
H1B Sponsorship
Grocery Outlet has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (5)
2023 (4)
2022 (5)
2021 (1)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$439M2019-10-01Post Ipo Equity· $439M
2019-06-20IPO
Leadership Team
Jason Potter
Chief Executive Officer
Andrea R Bortner
Chief Human Resources Officer
Recent News
2026-01-15
The Virginian-Pilot
2026-01-14
2026-01-13
Company data provided by crunchbase