Planned Parenthood of Southern New England, Inc. · 1 day ago
Regional Director
Norwich, CT
Full-time
Hybrid
Lead/Staff, Director/Executive
$75K/yr - $125K/yr
3+ years expPlanned Parenthood of Southern New England is one of the region’s largest providers of reproductive health care, dedicated to social justice and sexual health education. The Regional Director, Clinical Services is responsible for providing leadership and supervision to health center operations, ensuring compliance with standards and fostering a patient-centered environment.
Hospital & Health Care
Responsibilities
Supervises Center Managers in a defined region
Maintains direct contact and assists with daily decision making, as needed
Provides coaching and mentoring to Center Managers in order to build a dynamic, flexible site culture where staff seeks feedback from customers, processes, and each other on behalf of the customer
Promotes leadership skills. Cultivates a culture where center managers are empowered to resolve conflicts and make difficult decisions
Ensures that Center Managers have access to ongoing formal and informal training and development
Ensures that Center Managers have information and tools they need to manage the daily operations of the health center and are fully trained on all processes and procedures necessary to complete the essential functions of the Center Manager role
Completes all responsibilities according to established protocols, policies and standard practices in the areas of customer service, quality assurance and regulatory compliance programs such as HIPAA (Health Information Portability & Accountability Act), OSHA (Occupational Safety & Health Act) and CLIA (Clinical Laboratory Improvement Administration)
Cultivates a culture of appreciation and recognition
Oversees a special project or specific area of priority, as assigned by their supervisor, such as patient engagement, health equity, staff training, telehealth, etc
In conjunction with Center Managers, supports health center staff in implementing agency priorities
Routinely analyzes data to ensure that each health center is meeting its productivity and financial goals
Works with Center Managers to identify, connect and partner with community leaders, agencies, and initiatives outside of PPSNE
Serves as member of the Clinical Support Team
Supports an encourages a culture that: Provides a rich conduit of information and ideas between health centers and departments, Participates in ongoing feedback with colleagues, customers and processes, Encourages team to take responsibility for evaluating and improving systems
Qualification
Required
Passionate commitment to PPSNE's mission and values related to health equity and a deep sense of accountability to community
Minimum of 3 years of direct supervisory with the ability to motivate, inspire and build a team; and management experience in a health care setting
Demonstrated ability to use quantitative and qualitative data effectively and to inspire successful delivery on key performance indicators
Demonstrated ability to be responsive to changing priorities and simultaneously handle multiple complex initiatives
Prior success in fostering cross-departmental partnerships and collaborations to advance success of organizational priorities
A strategic thinker with an analytic bent and a focus on outcomes, finances and impact
Sound judgement and grace under pressure with a track record of anticipating problems and negotiating solutions
Excellent relationship building and communication skills, including a high level of self-awareness, empathy, and humility in interpersonal interactions
Bachelors' degree required
Preferred
Master's degree preferred
Benefits
Health, dental and vision insurance
Paid parental leave
Retirement savings
Tuition reimbursement
Generous paid time off
A flexible spending account
Wellness program
And more
Company
Planned Parenthood of Southern New England, Inc.
The mission of Planned Parenthood of Southern New England is to protect the fundamental right of all individuals to manage their own fertility and their sexual health, and to ensure access to the services, education and information to realize that right.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Amanda Skinner
President and Chief Executive Officer
Erika Ulanecki
Chief of Staff to the President & CEO; Head of Strategic Communications
Company data provided by crunchbase