Itasca Bank & Trust Co. · 1 day ago
Payments Specialist I
Greater Chicago Area
Full-time
Onsite
Entry Level
$40K/yr - $60K/yr
2+ years expItasca Bank & Trust Co. is an independently owned local community bank dedicated to providing quality service and maintaining high standards. The Payments Specialist I is responsible for processing various transactions, conducting research, and reconciling general ledger accounts, while ensuring compliance with banking regulations and providing excellent customer service.
Financial ServicesVenture Capital
Responsibilities
Responsible for processing various transactions, conducting research, balancing various reports, and reconciling general ledger accounts, including ATM and Official Checks
Responsible for processing posting exception items and stop pays
Performs assigned functions related to Lockbox process, Branch Capture, Mobile and Business Remote Capture, Wire process (Domestic, International, bank to bank), Stop Payments, ACH processing (Origination and Returns), Reg E claims, Online Banking Support (Browsers, Operating Systems, Customer Service), and Premier core systems
Protects the Bank and its customers by maintaining a high level of security awareness and knowledge of Regulation E, as well as watching for anomalies in check processing thru High Dollar Check review, Remote Deposit and Mobile capture
Accurately performs End of Day processing, uploads batch files to core processor and the Federal Reserve
Uses critical thinking skills to troubleshoot file transfer process
Attends all required bank training and adapts concepts and procedures to department
Researches and resolves payment disputes including ACH and Debit Card, following Reg E regulation requirement and time frames
Proficient understanding of NACHA rules
Support internal and external customers with Consumer and Commercial online banking issues, including enrollment, Cash Management limits, and user access
Responsible for documenting processes and creating procedures
Reviews and approves Wire Transfer requests that are processed through the bank
Reviews and approves checks submitted through remote capture using critical thinking skills to identify anomalies or red flags
Reviews all Federal Reserve Reports, including Duplicate Detection and Large Dollar anomalies, and may create Check Adjustments as a result
Follows the Wire, ACH, and Cash Management Policies during daily tasks
Record requirements are met to meet audits or exams
Qualification
Required
Minimum 2 years of banking experience required
High School education or equivalent
Experience with Digital payments, such as person to person and Real Time Payments
Strong knowledge of banking regulations, such as Reg E, Reg CC, and Uniform Check Code
Strong knowledge of ACH payment systems
Strong attention to detail to spot Fraud
Proficient in Microsoft (Excel, Word, Outlook) and other banking programs
Ability to perform calculations
Models positive and supportive behavior
Delivers excellent customer service
Effective verbal and written communication skills
Proven track record of success working independently and as part of a team
Preferred
1-3 year of bank operations experience
Knowledge of the ACH network including NACHA rules
Knowledge of file transfer processes through the fed, clearing house and associated bank
Company
Itasca Bank & Trust Co.
Itasca Bank & Trust Co. is a banking firm that specializes in banking, financial planning, women's initiative, wealth management and trust.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Marc DeFauw
Chief Financial Officer
Michael-Anne Peck
Vice President and Chief Trust Officer
Company data provided by crunchbase