U.S. Bank · 4 days ago
UX Researcher
Atlanta, GA
Full-time
Hybrid
Mid Level
$105K/yr - $124K/yr
3+ years expU.S. Bank is on a journey to help customers and businesses make better financial decisions. They are seeking a UX Researcher to conduct user experience design research that meets business goals and to partner effectively with various teams to deliver actionable insights.
BankingFinancial ServicesInsuranceMortgageWealth Management
No H1B
Responsibilities
Conducts and delivers user experience (UX) design research work that meets or exceeds the stated business goals and which is clearly and objectively measured and reported to prove our return on design investment
Leads and crafts UX research to ensure excellence in research, facilitation, artifacts, presentation skills, and distilling actionable insights for partners
Partners effectively with other UX disciplines, business line clients, product and channel management, marketing, analytics and other teams to strengthen relationships and understand the business while delivering solid research
Derives measurable objectives against which UX research work will be evaluated for success
Qualification
Required
Bachelor's degree, with an emphasis on UX, design research, psychology, social science or another relevant field preferred, or equivalent experience
Three to five years of UX design research experience
Preferred
Familiar with and experienced in a variety of research methodologies, when to apply them, and when to make tradeoffs
Ability to deliver impactful and clear UX design research in a way that drives and directs better product/project outcomes
Effective presentation, verbal and written communication skills, and ability to facilitate collaborative sessions
Demonstrated analytical, decision-making and problem-solving skills
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Company
U.S. Bank
At U.S.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$991MKey Investors
U.S. Department of the TreasuryMitsubishi UFJ Financial Group
2023-09-29Post Ipo Debt· $55M
2023-08-03Post Ipo Debt· $936M
1978-01-13IPO
Leadership Team
John C Stern
CFO
Shruti Patel
Executive Vice President & GM, CPO- Business Banking segment
Recent News
2026-01-22
2026-01-20
2026-01-20
Company data provided by crunchbase