Northeast Arc · 5 days ago
Referral and Enrollment Coordinator
Danvers, MA
Full-time
Onsite
Entry, Mid Level
$28/hr - $28/hr
2+ years expNortheast Arc is a mission-driven organization dedicated to empowering people with disabilities and strengthening community inclusion. They are seeking a Referral and Enrollment Coordinator responsible for managing new referrals to the Early Intervention division, ensuring accurate data entry, scheduling appointments, and providing support to families throughout the enrollment process.
Non ProfitProfessional Services
Responsibilities
Receive and process all new referrals
Enter and maintain demographic and referral data into required systems
Verify insurance eligibility for referrals
Document insurance details in electronic medical records system and follow up with caregivers for additional information as needed
Schedule intake and initial evaluation appointments and communicate details to caregivers
Assign necessary intake and evaluation tasks to staff
Complete enrollment forms and upload documentation to electronic medical records
Maintain confidentiality and compliance with HIPAA and DPH regulations and internal policies
Serve as a liaison between caregivers, clinicians, and administrative staff
Provide customer service and support to families
Track and analyze referral data for trends, bottlenecks, and issues
Prepare reports for division director
Recommend process improvements
Qualification
Required
Minimum of a high school diploma or equivalent
2 years of administrative experience in a healthcare or human services division
Strong organizational and time management skills
Proficiency in Microsoft Office Suite and electronic health records (EHR)
Excellent written and verbal communication skills
Preferred
Associate's or Bachelor's preferred
Benefits
Competitive compensation and benefits package
Opportunities for professional development and continuing education
Company
Northeast Arc
Northeast Arc helps disabilities people become full participants in community, choose themselves how to live, learn, socialize and play.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jo Ann Simons
President and CEO
Cyndi (Gavlick) Park
CFO
Recent News
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