Cove Forge Behavioral Health Center · 2 days ago
Admissions Coordinator
Williamsburg, PA
Full-time
Onsite
Entry Level
$15/hr - $15/hr
1+ years expCove Forge Behavioral Health Center is a residential treatment center for adults struggling with substance use disorders and co-occurring mental health conditions. They are seeking a reliable and detail-oriented Admissions Coordinator to ensure a smooth admissions experience by gathering information, verifying insurance, coordinating schedules, and ensuring accurate documentation.
Addiction TreatmentHealth CareMedicalNursing and Residential CareOutpatient CareRehabilitation
Responsibilities
Greet and search new patients and those transporting patients upon arrival
Review, in conjunction with Admission Counselor, prospective admissions against approved admission criteria, policies and procedures
Schedule assessments of voluntary patients
Respond promptly to inquiry calls
Responsible for clerical duties such as managing paperwork, handling data entry and answering phones
Initiate contact, when applicable, to gather required clinical and demographic data from patient and other sources
Assist prospective patients and significant others in seeking treatment
Assist Admission Counselor in registration of patient to the assigned program
Efficient and accurate completion of the admission process of patients and the timely distribution of the paperwork necessary to notify staff of the arrival/transfer of each patient
Refer inquiries to other agencies and community resources when not appropriate for facility assistance or admission
Ensure all required patient information is received, processed and necessary appointments are made with the proper behavioral or medical health personnel
Coordinate with referral sources
Coordinate transportation arrangements for patients
Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority
Perform other functions and tasks as assigned
Qualification
Required
High school diploma or equivalent required
Working knowledge of computers and comfort with electronic systems
Strong attention to detail and accuracy in documentation
Excellent communication and customer‑service skills
Ability to work independently and take initiative
Bachelor's degree required
One or more years' experience in healthcare admissions required. Preferably in the mental health or substance abuse field
CPR and de-escalation/restraint certification required (training available upon hire and offered by facility)
Preferred
Basic understanding of insurance processes
Experience in healthcare, behavioral health, or admissions is a plus but not required
LPN, Certified Addictions Counselor (CAC); Certified Chemical Dependency Counselor (CCDC) or Certified Employee Assistance Program (CEAP) certification preferred
First aid may be required based on state or facility
Company
Cove Forge Behavioral Health Center
Cove Forge Behavioral Health Center is a rehab center for alcohol abuse and addiction.
Founded in 1981Williamsburg, Pennsylvania, USA
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase