Reno Orthopedic Center · 16 hours ago
Patient Billing Representative
Reno, NV
Full-time
Onsite
Entry Level
1+ years expReno Orthopedic Center is seeking a Patient Billing Representative to join their team. The role involves communicating with patients and insurance companies regarding billing and payment issues, utilizing an electronic medical records system, and handling inbound calls in the call center.
Health CareHospital
Responsibilities
Communicate with patients and insurance companies to obtain status updates, appeal claims, resolve outstanding patient balances and obtain information regarding billing or payment
Use an electronic medical records system to determine the tasks/appeals needing review
Answer phone calls that come into the call center to assist patients and resolve billing issues as assigned
Qualification
Required
High School Diploma/GED
One year of experience performing customer service duties
Communicating effectively and professionally with various levels of employees, outside entities and customers
Deescalating tense or sensitive conversations with customers/clients/etc
Reviewing work and checking for errors to ensure accuracy
Benefits
Medical, dental, vision insurance
Discounted orthopedic care at ROC
Paid time off and holiday pay
Extended sick leave
401(k) plan contributions with no match required
EAP, disability and life insurance
Health and fitness program
Employee events
Coffee shop onsite (main location)
Company
Reno Orthopedic Center
Education, People, Community, and Quality of Life are the core values that make Reno Orthopedic Clinic one of the most rewarding places to work.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Erik Olson
Chief Executive Officer - Evolve Orthopedics
Recent News
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