Texas A&M University · 18 hours ago
Senior Bursar Service Representative
Corpus Christi, TX
Full-time
Onsite
Mid, Senior Level
$18.50/hr - $19.72/hr
4+ years expTexas A&M University - Corpus Christi is a dynamic university serving a diverse student body. The Senior Bursar Service Representative is responsible for processing monetary transactions, providing customer service, and training new employees in accordance with departmental policies and procedures.
Higher Education
Responsibilities
Accurately process monetary transactions in person payments for student accounts and departmental deposits from the campus community; maintain secure custody of cash, checks, and credit/debit receipts, and reconcile all transactions at day’s end. Process payments received through the Flywire platform
Ensure compliance with established cash-handling policies and procedures for all accepted monetary transactions
Evaluate, process, and reimburse petty cash requests for departments; maintain and promptly replenish the assigned petty cash drawer
Audit petty cash forms for compliance and enter into the General Receipt System for reimbursement and posting to FAMIS
Issue temporary working funds to departments and ensure timely return and reconciliation of these funds
Process incoming mail, including returned mail and payments; log payments received by mail and handle them in accordance with cash-handling policies
Prepare daily bank deposits using a dual-control system, including scanning checks, validating images, balancing batches, and closing batches for review and approval by another staff member. Maintain retention schedules per University and Check 21 policies
Assist cashiers with research and reconciliation when discrepancies occur at day’s end
Manage and monitor the Business Office email inbox, ensuring all departmental communications are addressed promptly and in accordance with established guidelines
Provide assistance to students, parents, and other stakeholders by resolving inquiries related to account balances, billing, refunds, payment options, and financial aid adjustments
Prepare and process outgoing Business Office mail, including sorting, labeling, and bundling to ensure timely delivery
Train new and existing staff on departmental policies and procedures related to Banner, TouchNet Bill/Payment Suite, TouchNet Student Advisor, ARGOS, and General Receipts; provide guidance and counsel on procedural questions and/or issues as needed
Prepare daily cash reconciliations and summary reports, along with departmental reports generated from Banner, TouchNet, General Receipts, Wells Fargo Bank, and ARGOS
Conduct audits, reviews, and research on student accounts in Banner, TouchNet, BankMobile, FAMIS, and ARGOS, including tuition assessments, emergency loans, installment plan calculations, and 1098-T tax forms; assist the Business Operations Manager with auditing departmental receipts for compliance with cash-handling procedures
Maintain and monitor the Receipt Book log for accuracy and accountability; generate monthly compliance reports for management detailing usage and assignment
Review student accounts with outstanding balances to identify accounts eligible for write-off; utilize ARGOS reports and Banner to validate exceptions and process approved write-offs and hold entries in Banner
Submit reports and transactions to Accounting, submit daily deposit amounts to TAMUS, process hold placements and releases, and compile documentation for vouchers creates for manual refunds
Image and profile Bursar Department documents in Laserfiche for secure storage and retrieval
Participate in process improvements and system updates, including testing patches and implementing new or revised procedures as directed by the Bursar
Perform other duties as assigned
Qualification
Required
High School Diploma or GED
Four (4) years of high-volume cash handling experience dealing directly with a large customer base
Additional education may be considered as a substitution for the minimum requirements. Associate's degree in Business, Accounting or related field and Two (2) years of high-volume cash handling experience dealing directly with a large customer base
Must have intermediate skills in Microsoft Office (Word, Excel, PowerPoint and Outlook) and Microsoft Windows
Must have a thorough knowledge of bookkeeping or accounting principles to include posting of debits and credits
Ability to identify the various types of negotiable instruments and how each type is processed through the banking system
Ability to type with accuracy and use the 10 key by touch
Exhibit strong customer service, written and verbal communication skills, the capability to work under pressure, and demonstrate the ability to effectively analyze and solve problems
Requires ability to train staff, counsel and advise on procedural issues and assign or distribute work accordingly
Must be able to maintain a high level of confidentiality with records and information
Experienced in standard office equipment (i.e. copy machine, scanner, etc.)
Knowledge of Banner Student Information System, FAMIS, TouchNet, Imaging System and Argos
Preferred
Business Office experience from a University or College
Advanced knowledge in operating Banner, FAMIS, TouchNet, Imaging System and Argos
Advanced bookkeeping experience from a Bank or Credit Union environment
Completed college accounting courses
Benefits
Medical
Dental & Vision
Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account
DUAL CAREER PARTNER PROGRAM
ON-CAMPUS WELLNESS OPPORTUNITIES
Work Life Solutions: Counseling, Work Life Assistance, Financial Resources, and Legal Resources
Tuition Benefits: Public Loan Forgiveness, Book scholarships, 100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply).
Retirement: Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP), Voluntary Tax Deferred Account/Deferred Compensation Plan
Time Off: 8+ hours of vacation paid time off every month, 8 hours of sick leave time off every month, 8 hours of paid time off for Birthday leave, 12-15 paid holidays each year.
Company
Texas A&M University
Texas A&M University has a proud history that stretches back to 1876 when The Agricultural and Mechanical College of Texas became the first public institution of higher learning in the state of Texas.
10001+ employees
H1B Sponsorship
Texas A&M University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (322)
2024 (292)
2023 (214)
2022 (207)
2021 (109)
2020 (141)
Funding
Current Stage
Late StageLeadership Team
Jen Sommers, M.Ed.
Spectrum Living Learning Community Co-Founder
Greg Hartman
Chief Operating Officer and Senior Vice President for Strategic Partnerships, Texas A&M University,
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