Abound Credit Union · 22 hours ago
Member Solutions Assistant
Fort Knox, KY
Full-time
Onsite
New Grad, Entry Level
$17.60/hr - $22/hrAbound Credit Union is a community-focused organization dedicated to inspiring financial wellness among hardworking Kentuckians. They are seeking a Member Solutions Assistant to handle collection activities related to delinquent member accounts, including communication with members and processing necessary documentation.
CommunitiesFinancial ServicesNon Profit
Responsibilities
Receive and process return checks
Receive and review accounts on the Negative Shares report and takes appropriate action, which can include contacting members by phone or sending written correspondence
Identify accounts that need to be recommended for charge off
Gather and prepare necessary documentation for further collection activity
Communicate with a diverse member base
Qualification
Required
High school diploma or GED
Self-motivation, enthusiasm, and willingness to support others within the Abound team
Organized, display attention to detail, and ability to meet deadlines
Communication skills, whether it's with management or verbal/written responses to members or other team members
Experience using Microsoft products (Excel, Word, Outlook, etc.)
Benefits
Pension
Health, Dental, Vision and Other Insurance Coverage
Paid Personal Time Off
Paid Holidays
Life Insurance
Short and Long-Term Disability
401(k) with matching funds
Tuition Reimbursement
HSA, FSA, and Dependent Care Spending Accounts
Company
Abound Credit Union
Abound Credit Union is a not-for-profit financial cooperative that has been serving communities in Kentucky since 1950.
Founded in 1950
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
R
Ray Springsteen
President / CEO
Recent News
Bank Innovation
2025-08-07
2025-07-15
GlobalFinTechSeries
2025-07-14
Company data provided by crunchbase