Equus Workforce Solutions · 21 hours ago
Upskilling Navigator (930539)
New Bedford, MA
Full-time
Onsite
Entry Level
2+ years expEquus Workforce Solutions is a leading provider of workforce development services in North America. The Upskilling Navigator role involves connecting job seekers and career changers to training opportunities while assessing their needs and supporting their enrollment in training programs.
Career PlanningChild CareConsultingEducationFamilyProfessional ServicesRecruitingStaffing Agency
Responsibilities
Maintains knowledge of and engage training partners
Develops expertise on training providers in region, including: Key programs, Prerequisites, Training cycles
Solicits feedback from training providers regarding ideal applicants and success of past referrals Coordinates with Market Makers on all the above
Connects existing customers to training opportunities and build marketing campaign
Utilizes data to recruit customers Meets with and assess needs of customers, including: Career aspirations, current skill level and future training needs, personal preferences
Assesses customer's fit with training programs to ensure enrollment readiness Works with customers to identify potential training programs
Supports customers' application(s) by answering basic questions and making direct connections to training partner(s) as needed
Assists customers in navigating resources
Refers customers to support services before and after training enrollment to ensure access to support programs (mentorship, housing, childcare vouchers, etc.)
Checks in at least once with enrolled customers to promote persistence
Provides customers post-placement support for programs
Engages internal stakeholders for technical assistance and sharing best practices
Other duties as assigned
Qualification
Required
Bachelor's degree in related field with two-years' experience and/or training involving career counseling, case management, recruitment, or counseling, or an equivalent combination of education, training, and experience
System knowledge and knowledge of regional employment trends
Proficient in MS Office Suit, including Excel, Word, and Outlook and have general office skills
Strong organizational, interpersonal, and communication skills
Ability to develop case plans, executing, addendum development, and understand the importance of providing excellent customer service
Ability to provide attention to detail
Passion to improve the life of others
Self-motivated and flexible, team player
Benefits
Extensive learning opportunities
Networking programs
Company
Equus Workforce Solutions
Equus Workforce Solutions provides family support, disability determination, business solutions, career center and childcare services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mark Douglass
President & CEO
L. Bradley Williams
Chief Customer Officer & Vice President of Operations
Recent News
Equus Workforce Solutions
2025-09-19
Idaho Business Review
2025-05-24
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