Blue Cardinal Home Services Group · 2 days ago
Dispatch/ HVAC Install Coordinator
Blue Cardinal Home Services Group is seeking a Dispatcher/HVAC Install Coordinator to manage daily HVAC and plumbing scheduling and installation coordination. This role is essential for ensuring field teams operate efficiently and customers are kept informed and satisfied.
Consumer Services
Responsibilities
Coordinate HVAC and plumbing installation schedules
Dispatch service and install teams based on availability, job scope, location, and priority
Monitor job progress and adjust schedules for delays, emergencies, and changes
Communicate with customers regarding arrival windows, updates, and expectations
Maintain accurate job and customer data in ServiceTitan
Prioritize same-day, emergency, and install-related scheduling needs
Work closely with CSRs, install managers, and leadership to meet daily production goals
Support field teams with scheduling logistics and job coordination
Qualification
Required
2+ years of dispatch experience in HVAC, plumbing, or home services required
Excellent communication skills (phone, text, and internal coordination)
Highly organized with strong attention to detail
Ability to multitask and stay calm in a fast-paced environment
Team-focused mindset and strong accountability
Preferred
Strong understanding of install scheduling and field operations preferred
Experience using ServiceTitan or similar dispatch software preferred
Benefits
Full benefits package (medical, PTO, paid holidays)
Company
Blue Cardinal Home Services Group
"We are rewriting the book on how partnerships are formed, and redefining the future of the home services industry." Blue Cardinal Home Services Group was founded by a lifelong tradesman, to meet the needs and exceed the expectations of fellow tradesmen interested in discovering opportunities, and securing their futures.