GM Financial · 4 hours ago
Insurance Sales and Service Representative I - Bilingual
United States
Full-time
Remote
New Grad, Entry Level
0+ years expGM Financial is building an Insurtech business to reinvent auto insurance. The role involves providing insurance quotes, closing sales, and delivering exceptional customer service to enhance customer retention and loyalty.
Finance
Responsibilities
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)
Advanced knowledge and understanding of General Motors Insurance products, systems, policies, and procedures
Must embrace company principles and demonstrate understanding of OnStar Insurance and GM Financial’s culture Ability to influence customers during selling and servicing transactions by providing a consultative, educational, and friendly experience
Excellent interpersonal, written, and oral communication skills which includes exceptional active listening skills
Strong analytical and problem solving skills with an action-oriented mindset
Ability to work independently and use sound judgment in relation to handling customer inquiries and complaint resolution
Proactively manage time while balancing assigned accounts/tasks with minimal supervision
Strong ability to navigate and use multiple applications/systems effectively to resolve customer requests and/or inquiries
Ability to type a minimum of 40 words per minute
Proven interpersonal skills with a high degree of professionalism and the ability to interact with customers, leaders, peers, and senior management
Fluent in English and Spanish
Qualification
Required
Must hold current Property and Casualty (P&C) or Personal Lines License in at least (1) U.S. State or be able to obtain within 30 days of start date required
Possibility of working long hours may be required to support business needs
Limited travel may be required to support business needs
Must be able to work a flexible schedule to include evenings, weekends, holidays and potential shift changes
Occasional overtime or split shifts may be required
High School Diploma or equivalent
Preferred
0-2 years of customer service experience
Bachelor's Degree or equivalent combination of education and experience
Benefits
401K matching
Bonding leave for new parents (12 weeks, 100% paid)
Tuition assistance
Training
GM employee auto discount
Community service pay
Nine company holidays
Company
GM Financial
GM Financial is the captive finance company and a wholly-owned subsidiary of General Motors Company.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2010-09-29Acquired
Leadership Team
Katie DeGraaf
Senior Vice President, OnStar Insurance, Product & Telematics
Ross Reichardt
Chief of Staff; General Motors Insurance
Recent News
2025-11-12
2025-11-04
2025-10-10
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