AmTrust Financial Services, Inc. · 1 day ago
Assistant Vice President Information Technology
Cleveland, OH
Full-time
Hybrid
Senior Level, Lead/Staff
$135K/yr - $195K/yr
10+ years expAmTrust Financial Services, Inc. is seeking an Assistant Vice President of Information Technology to provide strategic leadership across various IT functions. The role involves overseeing project execution, collaborating with technical teams, and ensuring operational excellence in service delivery.
FinanceFinancial ServicesInsurance
Hiring Manager
Isabella Thompson
Responsibilities
Partner with the Portfolio Analyst to understand demand intake and capacity impacts across End User Services and ITSM
Engage regularly with the PMO to provide direction on active initiatives, resolve escalations, and ensure alignment with enterprise priorities
Participate in roadmap planning, backlog development, and grooming sessions to ensure strategic clarity and technical cohesion
Collaborate with IT Sourcing and vendor partners to support contract renewals, product roadmaps, and implementation planning
Work with Infrastructure Architects, Directors, and Senior Engineers to ensure solutions meet enterprise standards for scalability, resilience, and security
Contribute to the development of IT strategy and the long-term technology roadmap
Oversee incident, problem, request, and asset management performance, ensuring SLA adherence and timely resolution of escalated items
Drive continuous improvement across ITSM and operational processes, including tooling enhancements and workflow optimization
Serve as a senior escalation point for outages, critical incidents, and complex project risks
Own budgeting for assigned teams, forecasting operational and project needs, and ensuring financial stewardship
Lead and mentor managers and technical teams, cultivating a high-performance culture grounded in accountability, transparency, and service excellence
Oversee performance management, talent development, workforce planning, and hiring decisions
Champion cross-team collaboration and alignment across Infrastructure, Security, PMO, and Architecture groups
Qualification
Required
Bachelor's degree in IT, Computer Science, Engineering, or related field; or equivalent experience (Master's degree preferred)
5+ years of leadership experience managing managers and technical teams
10+ years overseeing complex IT project portfolios or programs in highly technical enterprise environments
Strong knowledge of Project Management (PMP a plus), Business Process Improvement (Lean Six Sigma a plus), ITIL practices (incident, problem, change, request, ITAM), Azure cloud fundamentals, and O365
Experience with modern endpoint deployment and management platforms (e.g., Autopilot, Intune, conditional access, MFA)
Familiarity with zero-trust security principles and enterprise governance
Enterprise IT leadership
Strategic and operational planning
Deep understanding of architecture, engineering practices, and infrastructure technologies
Executive-level communication and presentation capabilities
Vendor and contract negotiation
Organizational planning and budget management
Strong decision-making and problem-solving abilities
Benefits
Medical & Dental Plans
Life Insurance, including eligible spouses & children
Health Care Flexible Spending
Dependent Care
401k Savings Plans
Paid Time Off
Company
AmTrust Financial Services, Inc.
AmTrust Financial Services, Inc., through its subsidiaries, operates as a multinational property and casualty insurance company.
5001-10000 employees
H1B Sponsorship
AmTrust Financial Services, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2023 (3)
2022 (5)
Funding
Current Stage
Public CompanyTotal Funding
unknown2006-11-13IPO
Leadership Team
D
Daniel Pacicco
Executive Vice President, Chief Financial Officer
Carl Canales
Executive Vice President - North American Field Operations
Recent News
2025-11-07
2025-11-05
Company data provided by crunchbase