Hy-Vee, Inc. · 1 day ago
Market Grille Assistant Department Manager
Wausau, WI
Full-time
Onsite
Entry, Mid Level
1+ years expHy-Vee, Inc. is a company that values its workforce and is seeking an Assistant Market Grille Department Manager. This role involves assisting the Department Manager in providing quality products and excellent customer service while ensuring a positive company image.
Organic Food
Responsibilities
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
Makes an effort to learn customers’ names and to address them by name whenever possible
Assists customers by: (examples include) escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
Checks orders for the day and sets up a timeline and production schedule
Reviews daily production list with department employees and assigns tasks for completion
Ensures food display case product is rotated and replenished
Scans the Market Grille area for items and areas that need to be addressed (eg. Coffee, salad case, cleanliness, kitchen repairs, and safety issues.) and assigns tasks to Market Grille staff
Ensures the proper amount of staff in the department to handle customer needs
Monitors schedule, checks on hours and duties for 14 and 15 year olds and monitors department overtime
Controls inventory through constant monitoring of products
Ensures supply area is clean and orderly
Rotates all perishable product with every delivery
Handles catering contracts
Follows all food safety guidelines and ensures department employees comply
Handles and satisfies customer issues
Suggests ad items for department
Reviews and orders signage for the department
Suggests in-store specials and does the intercom message
Assists in monthly inventory: post invoices, helps with counts, calculates intra and inter store
Understands and practices proper sanitation procedures and ensures the work area is always clean and neat, and maintains strict adherence to department and company guidelines related to personal hygiene and dress
Adheres to company policies and individual store guidelines
Works closely with Restaurant and Service staff
Reports to work when scheduled and on time
Assumes management duties in absence of Department Manager
Writes schedules for the department and is able to calculate clerk production amounts
Puts items/products together for catering or instructs to complete and calculates portion needed
Trains employees in department duties
Orders all products and supplies for the department
Understands and can perform all aspects of department duties
Assists in other areas of store as needed
Performs other job related duties and special projects as required
Instructs, assigns, reviews and plans work of others
Maintains standards, coordinates activities, and allocates personnel
Qualification
Required
High school or equivalent experience with Sanitation (Food Safety) courses encouraged
One year of similar or related experience
Ability to solve practical problems; variety of variables with limited standardization; interpret instructions
Ability to do arithmetic calculations involving fractions, decimals, and percentages
Ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction
Must be physically able to exert up to 50 pounds of force occasionally; exert up to 20 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects
Visual requirements include vision from less than 20 inches and more than 20 feet with or without correction, color vision, depth perception, and field of vision
Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions
Night & Weekend Shifts Required
Company
Hy-Vee, Inc.
Hy-Vee, Inc.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$0.01MKey Investors
Renewable Fuel Infrastructure Program
2025-06-13Grant· $0.01M
Leadership Team
Jeremy Gosch
Chairman of the Board/CEO
D
Donna Tweeten
President
Recent News
Corridor Business Journal
2025-12-30
Morningstar.com
2025-12-17
2025-11-04
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