Encore Talent Solutions · 4 days ago
Vice President of Technology
Encore Talent Solutions is a trusted professional services firm dedicated to helping organizations achieve their goals by providing exceptional talent solutions. The Vice President of Technology Delivery is responsible for overseeing the design, development, and implementation of technology solutions, ensuring they align with strategic objectives and regulatory requirements while leading various teams to deliver high-quality results.
Responsibilities
Leads organization responsible for end-to-end delivery of technology initiatives from a design, development, and testing perspective ensuring projects are completed on time, within budget, and with high quality. Oversees teams responsible for business applications, digital and data applications, and member-facing platforms. Defines and works with leaders on their team in implementing a consistent delivery process to measurable outcomes. (30%)
Serves as a partner to the business units to understand their needs and develop application roadmaps that drive member and partner value in alignment to credit union strategies and priorities. Translates business requirements into scalable, secure, and compliant technology solutions. Ensures solutions are aligned with enterprise architecture and governance standards. (30%)
Responsible for routine maintenance of applications and ensuring solutions remain upgraded to supported versions. Maintains and executes on a backlog of break/fix items for applications to continuously ensure quality in production. Engages on escalated production issues during the incident management process to remediate issues as well as follow up through problem management tickets to ensure future improvement. Ensures proper telemetry and monitoring is available for support groups to oversee and report on the health of the technology application environment. (20%)
Serves as a trusted advisor to executive leadership on technology assets and solutions. Contributes as member of the senior executive team, attends key executive team meetings, participates in the annual strategic planning session with the Board of Directors, and provides periodic updates to the Board, its sub-committees, and other senior executives as warranted or directed. Assigns, prioritizes, tracks, and reviews progress on tasks for assigned staff. Supervise, coach, and regularly review the performance of staff. Execute coaching improvement plans and make recommendations for promotions. Provide input to the IT budgeting and planning processes throughout the year. Participate in regularly scheduled IT Leadership Team staff meetings. Take part in Disaster Recovery and/or Business Continuity triage efforts as assigned or required by the BCP Command Team during a formally declared event. Ensure assigned business units are operating efficiently and reliably, are in compliance with applicable laws, regulations, and rules, have appropriate operating controls to mitigate risk, and are performing at a high level. (10%)
Partners closely with the Chief Strategy Office on business priorities and collaborates on emerging technologies that can create competitive advantage or improve member/partner experiences. Continuously evaluates and improves technology delivery methodologies to increase speed, agility, and member impact through areas such as DevOps, cloud adoption, and automation. (5%)
Manages vendor relationships, including: (5%)
Involvement in sourcing, evaluating, and selecting vendors
Participation in the negotiating of contracts with potential vendors to ensure optimal pricing and mitigation of third-party risks
Ongoing monitoring of vendors (of both performance and reputation) to ensure they provide quality products and services in alignment with organizational goals
Qualification
Required
A Bachelor's Degree is required, preferably in Information Technology or Computer Science
At least ten (10) years of experience with increasing responsibility in Information Technology
At least seven (7) years of building and leading high performing teams, including supervising mid-level managers and multiple functions through application delivery
Ability to coach, lead, and develop others including remote / geographically dispersed staff
Demonstrated ability to manage multiple technology functions, involving but not limited to, Digital Platforms, Data Platforms, On Premise and Hosted Business Applications, Web Applications, Application Integration Services, IT Security, and Enterprise Architecture
In-depth understanding of the financial services business, and the application systems and technical infrastructures needed to support them
Experience with enterprise level third-party vendors, IT managed services, and cloud providers
Innovative thinker, while expecting and requiring innovation of team members
Proven track record of transforming a vision into product definition and ensuring delivery
Demonstrated ability to develop sound and efficient operational processes
Ability to implement new and innovative initiatives to improve efficiency, quality, and service levels
Company
Encore Talent Solutions
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Funding
Current Stage
Growth StageCompany data provided by crunchbase