Destination by Hyatt · 1 day ago
Operations Administrative Assistant
Colorado Springs, CO
Full-time
Onsite
New Grad, Entry Level
$23/hr - $25/hrCheyenne Mountain Resort, Destination by Hyatt is seeking individuals with unmatched service. The Operations Administrative Assistant will support the Leadership Committee, ensuring seamless coordination among departments and maintaining efficient workflows to uphold safety and guest satisfaction standards.
TourismTravel
Responsibilities
Provides administrative support to the Director of Engineering, Director of Food & Beverage, and Executive Chef
Coordinates vendor visits, service appointments, and job applicant outreach
Processes purchase orders, invoices, and inventory records for tools, supplies, equipment, and uniforms
Supports daily shift operation and ensures compliance with all policies, standards, and procedures
Schedules preventive maintenance tasks and tracks completion of work orders
Inspects all department equipment as necessary and reports malfunction
Checks staffing levels to ensure that guest service, operational needs, and financial objectives are met
Assists with payroll closing
Handles P Card transactions with honesty and integrity
Communicates areas that need attention to staff and follows up to ensure understanding
Coordinates cleaning program in all Engineering, F&B, and Culinary areas, identifying trends and making recommendation for improvements
Follows property-specific guest recovery plan
Stays readily available to assist Engineering, F&B, and Culinary colleagues
Demonstrates service standards
Goes above and beyond for customer satisfaction and retention
Takes a proactive approach to dealing with guest concerns (HySat, We Care)
Sets a positive example for guest relations
Stays readily available to assist all guests
Reviews and responds to Medallia comments
Supports onboarding and training documentation for Engineering, F&B, and Culinary colleagues, drafting SOPs/memos
Creates guest-facing collateral (signs, menus)
Manage interdepartmental communication via telephone, in written form, e-mail, or in person
Analyzes information and evaluates results to choose the best solution and solve problems
Extends professionalism and courtesy to team members at all times
Comprehends budgets, operating statements and payroll progress report
Other duties as assigned by the Director of Engineering, Director of F&B, and Executive Chef
Qualification
Required
Strong analytical, organizational, and interpersonal skills
Ability to interpret statistical and guest satisfaction data
Excellent written and verbal communication skills
High attention to detail and commitment to accuracy
High level of discretion and ability to handle sensitive information
Proficiency with office software and hospitality systems
Ability to work independently, anticipate needs, and solve problems proactively
Preferred
Experience in hospitality, Engineering, F&B, or Culinary Operations is a plus
Benefits
Medical/Dental/Vision Insurance
Health Savings Plan and Flexible Savings Plan with Medical Coverage
Colleague Discounted Room Rates
12 Complimentary Room Nights (based on availability)
Paid Time Off
2 Floating Holidays
8 Paid Holidays
Growth Opportunities
Referral Bonus
Recognition & Rewards
Basic Life Insurance
Sick Days
Friends & Family Room Rates
401(k) (Match: 1-3% = dollar/dollar, 4-5% = $.50/dollar after 1 year)
Employee Stock Purchase Plan (5% discount)
Complimentary Parking
Complimentary Meal During Each Shift
Employee Assistance Program (EAP)
Hyatt Property Restaurant/Coffee Shop Discount
Company
Destination by Hyatt
Purposefully crafted for discovery—of place, of people and of self —Destination by Hyatt embodies the true spirit of each locale by engaging guests with each other and local culture in immersive, genuine ways.
Founded in 1973
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase