UTHealth Houston · 16 hours ago
Manager, Patient Business Services - Surgery (Sugar Land)
Sugar Land, TX
Full-time
Onsite
Mid Level
4+ years expUTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. The Manager, Patient Business Services for the MIST Surgery department will oversee day-to-day operations related to patient registrations and financial counseling, while ensuring compliance with regulatory requirements and improving departmental processes.
EducationHealth CareProfessional Services
No H1B
U.S. Citizen Only
Responsibilities
Responsible for managing day-to-day operations including pre-registrations/verifications, registrations, reservations, financial counseling, and/or collection of third party and private receivables
Develops a working knowledge of the patient population and physician relationships; builds business plans that meet the needs of our customers. Ensures operations are in line with the strategic business objectives of the facility
Evaluates the performance level of the unit and individuals. Defines performance expectations, measurement tools and policy and processes. Supports the instruction of educational programs that promote staff competency
Evaluates and provides recommendations for the staffing levels required to perform the functions of the unit. Allocates work assignments in a manner that improves customer service levels, increases productivity and net revenue in the facility
May monitor quality improvement efforts and makes recommendations for change as necessary
Works with peers to improve workflow and departmental processes
Assists with the planning, development, and direction of capital expenditures, business objectives, departmental goals, and special projects
Manages expenses as defined by the department budget and monitors cost reports, making adjustments as necessary to reconcile variances
Leads in the preparation of departmental compliance with all regulatory requirements
Assists in the development of policies and procedures
May manage Human Resources activities for direct reports in regards to: recruiting and selection; hiring and termination, training, development, mentoring, counseling, performance evaluations, and salary planning
Performs other duties as assigned
Qualification
Required
EPIC experience
General surgery knowledge
Knowledge of business office, patient billing, or collection/reimbursement procedures in a healthcare setting
Proficient in MS Office with emphasis in Excel, 10-key and math
Bachelor's degree in Business, Finance, Accounting or Economics, or equivalent experience
Four years of experience
Ability to maintain the security or integrity of the infrastructure as defined in Texas Business and Commerce Code 117.001(2)
Employees must permanently reside and work in the State of Texas
Preferred
Experience in a hospital or medical business office setting
Benefits
100% paid medical premiums for our full-time employees
Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year)
The longer you stay, the more vacation you’ll accrue!
Longevity Pay (Monthly payments after two years of service)
Build your future with our awesome retirement/pension plan!
Free financial and legal counseling
Free mental health counseling services
Gym membership discounts and access to wellness programs
Other employee discounts including entertainment, car rentals, cell phones, etc.
Resources for child and elder care
Plus many more!
Company
UTHealth Houston
UTHealth Houston provides resources for health care education, innovation, and scientific discovery.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$28.6MKey Investors
National Institute of Neurological Disorders and StrokeNational Cancer InstituteCDMRP
2024-10-09Grant· $2.5M
2024-10-08Grant· $4.8M
2023-11-09Grant· $5M
Leadership Team
Michael Tramonte
Senior Vice President, Chief Financial Officer
Melissa Pifko
Senior Vice President and Chief Legal Officer
Recent News
Steadman Philippon Research Institute
2025-09-17
vcnewsdaily.com
2025-07-15
2025-06-23
Company data provided by crunchbase