Twilio · 5 hours ago
Machine Learning Engineer
United States
Full-time
Remote
Mid Level
$139K/yr - $173K/yr
3+ years expTwilio is a company shaping the future of communications through innovative solutions. They are seeking a Machine Learning Engineer to design, build, and operate cloud-native data and ML infrastructure that enhances customer interactions and enables real-time intelligence.
Telecom & CommunicationsEnterprise SoftwareSoftwareAppsMessagingMobile AppsSMS
Responsibilities
Architect, implement, and maintain scalable data pipelines and feature stores for batch and real-time workloads
Build reproducible ML training, evaluation, and inference workflows using modern orchestration and MLOps tooling
Integrate event streams from Twilio products (e.g., Messaging, Voice, Segment) into unified, analytics-ready datasets
Monitor, test, and improve data quality, model performance, latency, and cost
Partner with product, data science, and security teams to ship resilient, compliant services
Automate deployment with CI/CD, infrastructure-as-code, and container orchestration best practices
Produce clear documentation, dashboards, and runbooks; share knowledge through code reviews and brown-bag sessions
Embrace Twilio’s “We are Builders” values by taking ownership of problems and driving them to completion
Qualification
Required
B.S. in Computer Science, Data Engineering, Electrical Engineering, Mathematics, or related field—or equivalent practical experience
3–5 years building and operating data or ML systems in production
Proficient in Python and SQL; comfortable with software engineering fundamentals (testing, version control, code reviews)
Hands-on experience with ETL/ELT orchestration tools (e.g., Airflow, Dagster) and cloud data warehouses (Snowflake, BigQuery, or Redshift)
Familiarity with ML lifecycle tooling such as MLflow, SageMaker, Vertex AI, or similar
Working knowledge of Docker and Kubernetes and at least one major cloud platform (AWS, GCP, or Azure)
Understanding of data modeling, distributed computing concepts, and streaming frameworks (Spark, Flink, or Kafka Streams)
Strong analytical thinking, communication skills, and a demonstrated sense of ownership, curiosity, and continuous learning
Preferred
Experience with Twilio Segment, Kafka/Kinesis, or other high-throughput event buses
Exposure to infrastructure-as-code (Terraform, Pulumi) and GitHub-based CI/CD pipelines
Practical knowledge of generative AI workflows, foundation-model fine-tuning, or vector databases
Contributions to open-source data/ML projects or published technical presentations/blogs
Domain experience in communications, marketing automation, or customer engagement analytics
Benefits
Health care insurance
401(k) retirement account
Paid sick time
Paid personal time off
Paid parental leave
Company
Twilio
Twilio is a cloud communication company that enables users to use standard web languages to build voice, VoIP, and SMS apps via a web API.
5001-10000 employees
H1B Sponsorship
Twilio has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (215)
2024 (168)
2023 (209)
2022 (369)
2021 (264)
2020 (157)
Funding
Current Stage
Public CompanyTotal Funding
$614.42MKey Investors
Fidelity,T. Rowe PriceFounders Circle CapitalBessemer Venture Partners,Redpoint
2021-07-28Post Ipo Equity· $378.22M
2017-03-08Post Ipo Equity
2016-08-01Post Ipo Equity
Leadership Team
Khozema Shipchandler
Chief Executive Officer
Aidan Viggiano
Chief Financial Officer
Recent News
2026-02-03
2026-01-22
Company data provided by crunchbase