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New System Laundry · 2 days ago

Customer Service Representative Relief / Warehouse Support

Spokane, WA

Full-time

Onsite

New Grad, Entry Level

New System Laundry is a family-owned linen rental company serving restaurants and medical/dental partners across the Pacific Northwest. They are hiring a CSR Relief / Warehouse Support teammate who will provide route support and maintain the warehouse's organization and safety. The role involves covering routes, delivering linens, and ensuring warehouse operations run smoothly.

CommercialFacility ManagementHealth CareLaundry and Dry-cleaningRentalService IndustryTextiles

Responsibilities

Cover routes as assigned (PTO coverage, open routes, call-outs, growth)

Deliver/pick up linens & supplies; verify tickets and collect signatures

Use mobile tools to document service, routes, and updates

Handle customer issues professionally (fix what you can, escalate what you can’t)

Drive safely, complete pre/post-trip inspections, and support our safety culture

Receive product and confirm counts/condition when shipments arrive

Organize and stage product so CSRs can load quickly and accurately

Prepare product for routes (pull, bundle, label, and set up as needed)

Maintain cleanliness, order, and safety in the warehouse (5S mindset)

Support the Service department with basic tasks that keep the day moving (restocks, returns, sorting, recovery)

Qualification

Mobile apps proficiencySafety-first mindsetOrganizational skillsDetail-oriented

Required

Valid driver's license; comfortable driving a box truck (training provided, no CDL required)

Able to lift/push/pull up to 50 lbs. repeatedly

Comfortable using basic mobile apps/tools

Background check + drug screening required for fleet drivers

Safety-first mindset (you keep your area clean and your team protected)

Company

New System Laundry

New System Laundry offers rental, image design, facility and linen management services for the healthcare and restaurant industry.

Founded in 1917

Portland, Oregon, USA

201-500 employees

https://newsystemlaundry.com/

Funding

Current Stage

Growth Stage

Leadership Team

Darin Danner

Chief Operating Officer

Zach Swyt, SHRM-CP

Talent Partner

Company data provided by crunchbase