Customer Service Representative Relief / Warehouse Support jobs in United States
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New System Laundry · 1 day ago

Customer Service Representative Relief / Warehouse Support

positionSpokane, WA
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

New System Laundry is a family-owned linen rental company serving restaurants and medical/dental partners across the Pacific Northwest. They are hiring a CSR Relief / Warehouse Support teammate who will provide route support and maintain the warehouse's organization and safety. The role involves covering routes, delivering linens, and ensuring warehouse operations run smoothly.

CommercialFacility ManagementHealth CareLaundry and Dry-cleaningRentalService IndustryTextiles

Responsibilities

Cover routes as assigned (PTO coverage, open routes, call-outs, growth)
Deliver/pick up linens & supplies; verify tickets and collect signatures
Use mobile tools to document service, routes, and updates
Handle customer issues professionally (fix what you can, escalate what you can’t)
Drive safely, complete pre/post-trip inspections, and support our safety culture
Receive product and confirm counts/condition when shipments arrive
Organize and stage product so CSRs can load quickly and accurately
Prepare product for routes (pull, bundle, label, and set up as needed)
Maintain cleanliness, order, and safety in the warehouse (5S mindset)
Support the Service department with basic tasks that keep the day moving (restocks, returns, sorting, recovery)

Qualification

Mobile apps proficiencySafety-first mindsetOrganizational skillsDetail-oriented

Required

Valid driver's license; comfortable driving a box truck (training provided, no CDL required)
Able to lift/push/pull up to 50 lbs. repeatedly
Comfortable using basic mobile apps/tools
Background check + drug screening required for fleet drivers
Safety-first mindset (you keep your area clean and your team protected)

Company

New System Laundry

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New System Laundry offers rental, image design, facility and linen management services for the healthcare and restaurant industry.
dateFounded in 1917
location
Portland, Oregon, USA
people-size201-500 employees
web-link
https://newsystemlaundry.com/

Funding

Current Stage
Growth Stage

Leadership Team

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Darin Danner
Chief Operating Officer
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Zach Swyt, SHRM-CP
Talent Partner
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Company data provided by crunchbase