Transdev · 1 day ago
Temporary Customer Service Representative
Tulare, CA
Full-time
Onsite
New Grad, Entry Level
$22/hr - $26.75/hrTransdev is a leader in mobility solutions, operating across various transportation systems in the U.S. They are hiring a Temporary Customer Service Representative to serve as a liaison for customers, providing timely and accurate responses to inquiries. The role involves understanding policies, documenting trip details, and meeting performance requirements while ensuring customer satisfaction.
MobilePublic TransportationTransportation
No H1B
Responsibilities
Respond to customer inquiries and concerns with timely responses and accurate information or redirecting to a supervisor
Comprehensive understanding of policies and procedures
Meet or exceed established performance requirements
Document trip authorizations and details including transportation type, pickup times, appointment times and addresses
Other duties as required
Qualification
Required
Bilingual – Spanish speaking required
High School Diploma, GED or equivalent
Computer literate
Excellent customer service skills
Ability to operate standard telephone system
Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason
Must be able to work shifts or flexible work schedules as needed
The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen
Work environment will be a combination of both indoors and outdoors
Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.)
Successfully pass a pre-employment drug screen
Benefits
Vacation**:** Accrued per Union CBA Guidelines
Paid Sick Leave: Accrued according to union CBA guidelines; medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays.
Company
Transdev
With its complementary geographic footprint, expertise and service offerings, Transdev offers a unique response to public transport needs.
Founded in 2011
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$878.7M2025-04-08Debt Financing· $878.7M
2013-12-12Private Equity
Leadership Team
Mathieu Le Bourhis
CFO US
Lauren Skiver
Chief Operating Officer
Recent News
2025-10-20
Company data provided by crunchbase