CROSSMARK · 1 day ago
Client Engagement Manager
Rogers, AR
Full-time
Onsite
Mid, Senior Level
$78K/yr - $80K/yr
4+ years expCROSSMARK is a part of Acosta Group, specializing in connecting brands with shoppers through tailored retail solutions. The Client Engagement Manager is responsible for managing client relationships, developing new business opportunities, and overseeing project implementation to drive sales and service excellence.
Brand Marketing
Responsibilities
Own and effectively manage all aspects of client and project-specific budgets, including working with clients to ensure on-time payments for work completed
Develop new clients at the national or regional level, partnering with Business Development to identify opportunities and grow pipeline
Responsible for establishing, growing and maintaining sound existing client relationships
Understand client needs and proactively provide updates, project results, insights, reporting, and additional knowledge to grow the relationship
Working with the VPMDs Division Managers, POD Business Units, and COMs to grow business and new projects with existing clients through intelligent, consultative selling
Create sales tools “strategy/decks/success stories” for use across all CROSSMARK business units
Responsible for developing insights into current and prospective clients, leveraging a variety of data sources
Work with project creation COE for the loading of all retail projects, all billing work, aging, tracking execution of all retail tasks, using Axis following established rules and guidelines
Responsible for implementation and maintenance of national projects within the set parameters of the contract or statement of work
Continually grow knowledge of the industry, market, client and customers to most effectively sell our services
Responsible for taking lead on development and implementation of corporate initiatives/special projects
Qualification
Required
Strong interpersonal skills, understanding how to develop and maintain business relationships
Critical thinking ability, connecting piece of information together across varied data sources
Strong communication skills, both verbal and nonverbal, for writing, speaking, listening and presentations
Basic analytical skills
Negotiation skills
Collaboration
Consultative and insights-based selling skills
Business and financial acumen
Performance Metrics Sales revenue target
Customer service (NPS)
Office Environment
5-10 overnights per year may be required
English is the primary language skill
Preferred
Bachelor's degree (B.A. in Business)
Four to six years of business experience, preferably in sales or business development
Intermediate Microsoft Office knowledge
Bilingual skills may be required based on business necessity
Company
CROSSMARK
Crossmark provides growth solutions for consumer-branded suppliers and retailers.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2024-05-22Acquired
Leadership Team
Jaime Guevara
Chief Technology Officer
Richard B.
Chief Financial Officer
Recent News
2022-11-13
2022-11-09
Company data provided by crunchbase