The Nagler Group · 1 day ago
Office Manager (Center Director)
The Nagler Group is partnering with a client in Walpole, MA to identify an Office Manager / Administrative Assistant. This role will own the day-to-day operations of the site and serve as the go-to person for administration, staff coordination, external communication, and overall office performance.
Human ResourcesOffice AdministrationRecruitingStaffing Agency
Responsibilities
Oversee daily center operations to ensure a smooth, organized, and professional environment
Manage scheduling, facility upkeep, supplies, and administrative processes
Maintain records, reporting, and management systems
Ensure accuracy, consistency, and compliance across all center activities
Support hiring, onboarding, scheduling, and training of instructional staff
Provide ongoing performance support and day-to-day leadership
Foster a positive, collaborative team culture
Manage communications, enrollment documentation, and issue resolution
Build strong relationships with families to ensure satisfaction and retention
Uphold high service standards and a welcoming front-facing environment
Track key performance indicators (KPIs) and operational metrics
Support enrollment growth initiatives and lead follow-up
Partner with ownership to ensure operational alignment with business goals and profitability targets
Qualification
Required
2+ years of administrative experience
Bachelor's degree completed
Highly organized, reliable, and comfortable managing multiple priorities
Confident communicator with strong customer service instincts
Tech-comfortable (scheduling tools, databases, reporting systems)
Interested in leadership, team development, and operational ownership
Company
The Nagler Group
The Nagler Group is a staffing company that offers human resources, legal, and administrative industries. It is a sub-organization of BANKW Staffing.