Enmarket Arena · 4 days ago
Director of Operations | Full-Time | Gaillard Center
US-SC-Charleston
Full-time
Onsite
Lead/Staff, Director/Executive
$68K/yr - $75K/yr
5+ years expOak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. The Director of Operations manages the day-to-day operations of the center, ensuring high-quality service and effective budget control while overseeing maintenance, event setup, and staff management.
EventsMedia and EntertainmentMusic
Responsibilities
Oversees overall daily operation and maintenance of the facility and all systems. This includes HVAC, sound, electrical, plumbing, fire protection, life safety, workplace safety, communications, pest control, etc
Participate in the development and administration of the facility’s operations and capital budgets; forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments as necessary
Oversees the advancement and communication of event information to the appropriate departments and staff
Oversees the operation of event set-up and tear-down, i.e., chairs, signs, banquet functions, etc
Select, train, motivate, and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures
Responsible for Health & Safety compliance
Develop and update comprehensive management reports and manuals (i.e., Operations Manual, Annual Preventive Maintenance Plan, Annual Facility Report, Fire Code Rules & Regulations, etc)
Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service
Conduct a variety of organizational and operational studies; recommend modifications to programs, policies, and procedures as appropriate
Establish and maintain effective working relationships with staff, facility stakeholders, and facility users
Direct and monitor the work of contractors, engineers, and architects on building projects
Maintain hazardous materials communication program, and material safety data sheets; maintain knowledge of changes in pertinent Federal, State and Local regulations
All other duties as assigned by the General Manager
Qualification
Required
B.S. or B.A. degree from an accredited college/university
5-7 years' experience in facility operations management
Ability to work event nights, weekends and holidays as required
Knowledge of budget preparation and control
Knowledge of OSHA requirements
Basic Knowledge of boilers, chillers, refrigeration and ice making
Basic Knowledge of Fire Alarm / Fire Protection systems
Knowledge of Event production
Capable of operating in Microsoft Office applications including: Excel, Word, Outlook
Ability to supervise the work of others
Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment
Ability to speak, read and write in English
Ability to work well in a team-oriented, fast-paced, event-driven environment
Working knowledge of equipment safety, facility maintenance and housekeeping
Excellent customer service skills
Benefits
Health, Dental and Vision Insurance
401(k) Savings Plan
401(k) matching
Paid Time Off (vacation days, sick days, and 11 holidays)
Company
Enmarket Arena
Enmarket Arena is a media and entertainment company that offers tenants music, events, and sports services.
5001-10000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase