Waterworks · 1 day ago
Senior Manager, People Operations
Connecticut, Danbury
Full-time
Hybrid
Senior Level
7+ years expWaterworks is a company that specializes in elevating the bath and kitchen experience through exquisite designs and products. The Senior Manager, People Operations will serve as the strategic and operational leader for HR Operations, overseeing payroll, benefits administration, and compliance while providing guidance to senior leadership and associates.
Building MaterialManufacturing
Responsibilities
Provide executive leadership of the People Operations function, ensuring excellence across HR operations, payroll, benefits (including wellness), leave management, HR compliance, policies, and reporting
Serve as the primary HR partner to corporate, distribution, and selected sales organizations; deliver proactive guidance to leaders on talent, organizational effectiveness, and employee experience
Develop and execute People Operations strategies that support organizational growth, operational efficiency, and a positive workplace culture
Build and mentor a high-performing People Operations team; establish performance expectations, operational standards, and professional growth pathways
Oversee the administration of the full suite of employee benefits, including participation in annual plan renewal, strategic vendor management, and employee education
Direct all aspects of leave management including FMLA, ADA, state leaves (PFL), STD/LTD, and internal leave processes ensuring compliance and a positive employee experience
Provide executive oversight of the payroll function for 400+ multi-state U.S. employees and a small international population
Ensure accurate and compliant bi-weekly payroll processing, tax filings, wage and hour adherence, and all payroll-related reporting
Partner closely with Finance/Accounting to ensure accurate reconciliation, funding, and reporting of payroll and benefit-related costs
Own the development, implementation, and maintenance of People Operations policies, procedures, and controls to ensure legal compliance and operational consistency
Drive process improvements, systems optimization (including HRIS), and data-driven decision making through effective reporting and analytics
Lead company-wide communication and rollout of HR initiatives, policies, programs, and events
Other responsibilities as assigned
Qualification
Required
Bachelor's degree in business or related field; master's degree and SHRM certification preferred
7+ years progressively responsible HR generalist and HR operations experience, including hands‑on payroll and benefits administration
Demonstrated experience leading HR operations or people‑centric functions; proven ability to manage, develop, and inspire teams
Expertise in compliance across multi‑state environments
Strong business acumen with the ability to link people initiatives to organizational goals and outcomes
Exceptional communication, relationship‑building, and influencing skills at all levels of the organization
Highly analytical, detail‑oriented, and adept at managing complex processes
Proficiency with ADP or comparable HRIS, Microsoft Office, and advanced Excel
High degree of confidentiality, integrity, and professional judgment
Ability to balance strategic leadership with hands‑on execution in a fast‑paced, growth‑oriented environment
Travel required up to 10%
Preferred
master's degree and SHRM certification
Benefits
Competitive salaries
Bonus potential
Comprehensive benefits package including medical/dental/vision
401k retirement savings plan
Generous PTO program (vacation, personal and sick time)
Some summer half days
A volunteer day
The company observes at least 8 federal holidays throughout the calendar year plus a floating holiday that associates can use at their discretion.
Company
Waterworks
Waterworks is the premier luxury bath and kitchen brand.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2016-04-13Acquired
Leadership Team
Ralph Bennett
President & CFO
Diana Chin
Boutique Partner Specialist, Southern California
Recent News
2025-10-04
Company data provided by crunchbase