Compass · 5 hours ago
New Development Sales Operations Coordinator
Bellevue
Full-time
Onsite
New Grad, Entry Level
$31/hr - $38/hrCompass is a real estate company focused on revolutionizing the industry with its end-to-end platform. The Sales Operations Coordinator role involves managing the sales funnel, CRM systems, and supporting the sales team with operational processes to ensure efficiency and compliance.
Property ManagementPropTechReal EstateReal Estate BrokerageResidential
Responsibilities
Align and maintain operational procedures in support of the project sales strategy
Develop, document, implement, and uphold sales standards, processes, checklists, and protocols (including contracting, closing, and escrow procedures)
Collaborate with Sales Manager, Sales Associates, Marketing, and Corporate teams to optimize workflows
Maintain staff calendars and provide operational and reception backup coverage as needed
Train and act as backup support for Sales Gallery Concierge reporting and responsibilities
Generating and distributing purchase agreements, addenda, and disclosures via digital signature platforms
Tracking the lifecycle of a deal, including earnest money deposits, contingency removals, and closing timelines
Maintaining meticulous digital and physical deal files to ensure 100% compliance with state brokerage laws
Assist buyers through the closing and escrow process by answering procedural questions
Coordinate with lenders, escrow officers, appraisers, HOA, Corporate, construction, and customer service teams to facilitate timely closings
Schedule, support, and attend appraisal appointments; provide required documentation and responses
Attend and take notes during corporate escrow/lender calls
Assist Sales Associates in determining buyer’s lender selection
Maintain and update CRM systems, MLS postings, price sheets, unit status, and trust fund logs
Ensure accurate and secure recordkeeping for all contracts, deposits, correspondence, and transaction records across platforms
Produce and distribute daily, weekly, monthly, and ad hoc sales, traffic, escrow, and investor reports
Track reservations, contracts, cancellations, holds, deposits, incentives, parking/storage requests, and unit status changes
Managing the CRM lead distribution engine, ensuring all incoming inquiries are assigned to agents based on established protocols
Monitoring CRM health to ensure agents are updating lead statuses and following up within required timeframes
Executing "re-engagement" campaigns for stale leads within the database
Creation and maintenance of the Gallery Operations binder, identify and resolve operational issues
Support the Sales Manager with preparing daily/weekly sales and marketing campaign reporting
Create ad hoc reporting as needed by management
Answering the main phone line and providing a polished, professional first impression
Assisting in the execution and logistics coordination of on-site and off-site broker events and VIP buyer previews
Conducting daily "walk-throughs" of the Sales Gallery and Model Residences to ensure they are 100% presentable
Troubleshoot, report, and track/coordinate with vendors to maintain and resolve any issues related to Sales Gallery (florists, cleaning crews, IT/AV support). Tech is important considering the Sales Gallery phone systems, alarms, internet, interactive sales app, etc
Monitoring, replenishing, and tracking delivery of inventory of high-end marketing collateral, refreshments, and office supplies
Qualification
Required
Experience in real estate or legal/admin preferred
Excellent interpersonal, verbal and written communication skills
Confident, credible, and articulate – ability to deal with high net-worth buyers on a sophisticated level
Winning attitude, high energy, and enthusiastic
Highly organized with a strong attention to detail and good follow up skills
Passion for residential, resort, new construction real estate
Ability to multitask and work in a fast-paced environment
A self-starter, efficient, and able to remain flexible within a dynamic environment
A team player with willingness to collaborate and learn from others
Experience with CRM database an asset
High levels of proficiency with Microsoft Excel, PowerPoint, Word, and CRM Database
Professional in demeanor and appearance, a self-starter, efficient, and a 'team player'
Extreme attention to detail; 'zero-mistake' mentality regarding legal documentation
Able to work flexible hours and possibly evenings and weekends
Able to be present at project in Bellevue 5-days per week
Ability to lift approximately 35lbs
Benefits
Paid vacation
Holidays
Sick time
Parental leave
Recharge leave
Medical
Tele-health
Dental and vision benefits
401(k) plan
Flexible spending accounts (FSAs)
Commuter program
Life and disability insurance
Maven (a support system for new parents)
Carrot (fertility benefits)
UrbanSitter (caregiver referral network)
Employee Assistance Program
Pet insurance
Company
Compass
Compass is a real estate technology company that provides an online platform for buying, renting, and selling real estate assets.
Founded in 2012
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$2.62BKey Investors
Morgan Stanley Senior FundingSoftBank Vision FundFidelity
2026-01-08Post Ipo Debt· $850M
2025-11-17Post Ipo Debt· $250M
2021-04-01IPO
Leadership Team
Robert Reffkin
Founder & CEO
M
Mike Toltzis
Co-Founder @ SET Real Estate Group || Compass
Recent News
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