OrthoNebraska · 1 day ago
Patient Financial Services (PFS) Manager
Omaha, NE
Full-time
Onsite
Senior Level
7+ years expOrthoNebraska creates the inspired healthcare experience all people deserve by giving people a direct path to personalized care and life-enhancing outcomes. The PFS Manager oversees the daily operations of billing, collections, and account resolution within the revenue cycle, focusing on staff development, process improvement, and performance monitoring to ensure efficient workflows and compliance.
Health CareHospitalMedical
Responsibilities
Coordinate daily activities for staff development, including hiring, training, modifying work standards, documentation, and regular team communication
Review patient accounts to identify, resolve, and prevent billing and processing issues in a timely and efficient manner
Address patient inquiries while providing high-level customer service and issue resolution
Collaborate with IT and other departments to develop and optimize business systems, ensuring timely and accurate system implementation
Monitor daily operations and assign resources as needed to achieve department goals and KPIs
Develop and manage both short- and long-term business plans for the department
Approve, coordinate, and support financial planning, including budgets for each department
Analyze statistical indicators and KPIs to identify trends and recommend opportunities for performance improvement
Plan, coordinate, and prepare for interactions with public accounting firms and third-party auditors related to accounts receivable operations
Perform other duties as assigned, aligned with demonstrated competency and the evolving needs of the department
Qualification
Required
Bachelor's degree in a health-related field or a combination of credentials and equivalent experience required
7+ years' experience in a healthcare setting, with a proven track record demonstrating in-depth knowledge of hospital billing and reimbursement, payer contracts, and upfront collection practices required
Strong time management skills and ability to manage multiple priorities
Calm, rational decision-making with the ability to communicate detailed explanations clearly and concisely
Ability to meet demands and project deadlines in a dynamic and evolving environment
Skilled in staff education and collaboration across departments
Strong conflict resolution and problem-solving abilities
Effective verbal and written communication skills
Sensitivity and professionalism in handling confidential and patient-related matters
Must be able to pass background check
Must be able to complete pre-employment physical and drug testing
Company
OrthoNebraska
OrthoNebraska is a healthcare organization that provides sports medicine, joint replacement and spine care services to enhance health.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2023-08-03Acquired
2023-08-02Private Equity
Leadership Team
Levi J Scheppers
Chief Executive Officer
Brandon W Quindt
Chief Operating Officer
Recent News
InTandem Capital Partners
2024-12-16
Omaha World-Herald
2024-02-19
Omaha World-Herald
2023-12-23
Company data provided by crunchbase