Delta Air Lines · 1 day ago
IT Field Engineer
Boston, MA
Full-time
Onsite
New Grad, Entry LevelDelta Air Lines is seeking an IT Field Engineer to support their IT infrastructure across various environments. The role involves implementing and maintaining desktop devices, troubleshooting hardware and software issues, and providing on-site support as needed.
Air TransportationArtificial Intelligence (AI)TransportationTravel
Responsibilities
Responsible for implementation and support of desktop devices, applications, peripherals, telephone systems, network devices, airline specific equipment ( Kiosk, Flight Information Display Systems, Ramp Information Display Systems) and multiple server platforms
Perform, as specified in the Service Request, the physical relocation of any IT infrastructure devices (PC workstations, peripheral devices, phones, network routers, airport devices, etc.)
Perform upgrade services (adding to or changing a workgroup computer, workgroup peripheral, or software) as specified in the Service Request
Verify the asset in accordance with Delta policy prior to the move
Update asset management systems
Troubleshoot and resolve all hardware and software problems supported by Field Operations
Communicate with the Field Planning and Project Management organization. Duties may include research, providing input into work orders, and occasional assistance with site surveys
Perform preventative maintenance on operational devices
Coordinate external vendor services
Install, customize, maintain, test, and troubleshoot operating systems and other systems software
Provide on-site, and on-call 7x24x365 support, as needed
Provide technical support, as needed, to the enterprise
Configure, install, maintain, test, and troubleshoot hardware systems
Perform root cause analysis to quickly recover from service interruptions, and to prevent recurring problems
Implement changes to platforms with minimal impact to the business by following enterprise standards and procedures
Coordinate activities with internal/external technology owners/service providers
May perform other duties as assigned
Qualification
Required
Basic Network/server and application knowledge (MS Office, Outlook, etc.)
Troubleshooting skills (hardware/software) and NT workstation and peripheral knowledge
The ideal candidate will have the above plus A+ Certification
Must be able to move, on a regular basis, large equipment that weighs at least 30 pounds
Ability to provide on-site, and on-call 7x24x365 support, as needed
Must have valid driver's license
Previous airline experience is ideal
Ability to work within a team environment
May require overnight travel
Consistently prioritizes safety and security of self, others, and personal data
Embraces diverse people, thinking, and styles
Possesses a high school diploma, GED, or high school equivalency
Is at least 18 years of age and has authorization to work in the United States
Preferred
Bachelors degree in Computer Science, Information Systems or related field
Benefits
Competitive salary, industry-leading profit sharing program, and performance incentives
401(k) with generous company contributions up to 9%
New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 – March 31)
In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period
+ 10 paid holidays per calendar year
Birthing parents are eligible for 12-weeks of paid maternity/parental leave
Non-birthing parents are eligible for 2-weeks of paid parental leave
Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits
Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
Domestic and International space-available flight privileges for employees and eligible family members
Career development programs to achieve your long-term career goals
World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
Recognition rewards and awards through the platform Unstoppable Together
Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
Company
Delta Air Lines
Delta Air Lines is a technical airline company that focuses on safety, innovation, reliability, and customer experience.
Founded in 1928
10001+ employees
H1B Sponsorship
Delta Air Lines has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (167)
2024 (137)
2023 (108)
2022 (178)
2021 (71)
2020 (148)
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
Barclays Bank
2025-09-30Post Ipo Debt
2007-05-03IPO
Leadership Team
Edward Bastian
Chief Executive Officer
Daniel Janki
CFO
Recent News
New Orleans CityBusiness
2026-01-22
Mexico Business
2026-01-22
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