Reformation · 7 hours ago
Sales Associate, Temporary Full Time - Bloomingdale's - Century City
Reformation is a global brand focused on sustainable fashion, aiming to innovate and push the industry forward. The Sales Associate will engage with customers to exceed sales goals, provide an exceptional in-store experience, and embody the brand's values while promoting sustainability.
E-CommerceFashionManufacturing
Responsibilities
Consistently meet and exceed sales goals
Assist in clientele generation through customer engagement
Contribute to an in-store experience for customers that both surprises and delights them
Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships
Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability
Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS
Understand the need for consistent inventory accuracy and controls in store
Contribute to Loss Prevention in all areas of the business
Uphold time and attendance policy
Ensure the selling floor reflects the brand and concept standards at all times
Share your deep knowledge about our product with genuine enthusiasm
Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better
Help ensure that the store environment is inspiring and our product is easily accessible
Understand the core values and culture of Reformation and reflect these in all efforts
Maintain and uphold a professional, healthy, and productive work environment
Be a leader among your peers - consistently deliver results at the highest level with sales, customer experience and clienteling
Serve as an expert resource - provide expertise on brand, key customer issues, and partner with peers to provide support
Qualification
Required
Experience working with a sales or retail organization and/or operationally intensive business
Ability to work in a fast-paced setting
Strong interpersonal skills and the ability to interact effectively with diverse personalities
Driven approach to take on new challenges with the self-motivation for your work and career
Available to work a minimum of 30 hours per week, but up to 40 hours per week
Daily open availability across a full 7 day work week
Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)
Preferred
Be a leader among your peers - consistently deliver results at the highest level with sales, customer experience and clienteling
Serve as an expert resource - provide expertise on brand, key customer issues, and partner with peers to provide support
Company
Reformation
Reformation is a revolution in fashion where design, value, and sustainability coexist.
Funding
Current Stage
Late StageTotal Funding
$37M2019-07-10Acquired
2017-12-14Series B· $25M
2015-04-02Series A· $12M
Recent News
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