Xerox · 16 hours ago
Onsite Service Technician - Jacksonville, FL
Jacksonville, FL
Full-time
Onsite
New Grad, Entry LevelXerox Holdings Corporation is an industry leader in office and production print technology, continuously innovating to meet the needs of a global workforce. They are seeking an Onsite Service Technician to provide exceptional service and support to clients, including troubleshooting and repairing devices, managing customer relationships, and delivering training on equipment functionality.
Digital MediaHardwareInformation TechnologyPrintingSoftware
Hiring Manager
Mallika Chhetri
Responsibilities
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer's Service Level Agreement (SLA) in order to manage customer relations and optimize customer satisfaction
Use electromechanical skills to repair devices. Xerox provides training by certified instructors, as well as online and in-house training. A good foundation of electrical and mechanical knowledge will help you learn our industry quickly
Take responsibility for customer satisfaction by serving as the primary customer contact and providing all maintenance, production, and supply inventories of assigned equipment
Provide appropriate communication, support, and interface to on-site client base as to equipment status and availability and engaging the support of other Xerox personnel as required
Deliver customer training on assigned products to improve end user knowledge of equipment functionality
Qualification
Required
Electromechanical experience includes using a multi-meter to troubleshoot electrical circuits, and the ability to read and comprehend electrical schematics to properly troubleshoot systems
Superior time management skills and RELIABILITY
Valid driver's license & appropriate insurance coverage
Ability to lift 50 pounds, walking, standing, squatting, bending, and driving for over 50% of the workday
Preferred
Past roles with electromechanical experience, HVAC/Cable Internet technician, Electrician, Automotive Mechanic, Repair, or Military or Veteran
Benefits
Substantial growth opportunities for future career development within a supportive and collaborative company culture
Full medical/dental/vision, wellness credits, and a company contribution to a Health Savings Account and 401k matching
Paid time off, plus holidays and personal days
Company
Xerox
Xerox produces and supplies network printers, copiers, and fax machine equipment.
Founded in 1960
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$28.5B2025-03-25Post Ipo Debt· $800M
2024-03-25Post Ipo Debt
2024-03-04Post Ipo Debt· $500M
Leadership Team
Steve Bandrowczak
Chief Executive Officer
Chuck Butler
CFO
Recent News
MarketScreener
2025-12-16
Company data provided by crunchbase