Inkitt · 13 hours ago
Community Manager
United States
Full-time
Remote
Entry Level
$90K/yr - $105K/yr
1+ years expInkitt is building the Disney of the 21st Century, standing at the forefront of technology and entertainment. The Community Manager will support community engagement and growth initiatives, coordinate moderators, and execute strategies to enhance community participation and retention.
AnalyticsArtificial Intelligence (AI)ContentDigital EntertainmentMedia and EntertainmentPublishing
Responsibilities
This role supports community engagement and growth initiatives while coordinating an existing network of community moderators
Designing and executing engagement initiatives
Driving participation in in-app book communities
Coordinating moderators so campaigns and content are aligned with strategy and executed consistently
Acting as a brand presence in select community spaces
Ideate and execute community initiatives that drive engagement and retention
Grow in-app communities membership and increase participation in book discussions
Develop and execute strategies that build anticipation and spark conversations around our upcoming stories
Test organic growth initiatives (e.g. reviews drivers, sharing competitions)
Recruit and activate in-app community super users
Monitor engagement metrics and community feedback to understand what excites and motivates our users. Use these insights to refine community strategies and initiatives, ensuring continuous growth and engagement
Organize virtual events such as author interviews, book club meetings, and reading challenges to keep the community engaged and connected with our stories and authors
Coordinate promotion of events and initiatives across CRM, in-app communities, and social channels
Align moderators on campaign goals, timelines, and messaging
Act as the primary point of contact for community moderators
Coordinate content calendars, initiatives, and campaign execution with moderators
Keep moderators informed, aligned, and engaged
Manage weekly community push notification creation and scheduling in collaboration with moderators
Represent established brand voices (e.g. “Galatea Sophie,” “CandyJar Leah”) in light-touch engagement contexts. Build trust and familiarity with community members and be part of the conversation
Qualification
Required
1+ years of experience with customer service or community, and social media
You are a book lover at heart, with an understanding of bookish communities
You are an active member of multiple online communities
Experience being creative, strategic, and analytical, when crafting compelling initiatives and content and measuring their impact
Strong communication skills, empathy, and cultural sensitivity to connect with our diverse audience and to collaborate with cross-functional teams
Preferred
Autonomous
Bring solutions instead of problems
Data driven
Quick to action
A high functioning workaholic
Looking for exponential career growth
Have lots of fun building a generational AI x Entertainment company
Company
Inkitt
Inkitt is building the Disney of the 21st century: using AI to find unknown stories and turning them into blockbusters (novels and TV shows)
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$117MKey Investors
Khosla VenturesHenry KravisNew Enterprise Associates
2024-02-26Series C· $37M
2022-03-28Series Unknown
2021-10-04Series B· $59M
Leadership Team
Ali Albazaz
Founder & Chief Executive Officer
Recent News
Company data provided by crunchbase