Sprout Social, Inc. · 18 hours ago
Strategic Services Consultant
United States
Full-time
Remote
Entry, Mid Level
$85K/yr - $117K/yr
2+ years expSprout Social is looking to hire a Strategic Services Consultant to their Sales & Customer Experience team. The role involves managing tailored implementation experiences for customers and overseeing strategic consulting projects that enhance social media sophistication for both customers and the team.
AnalyticsAppsSaaSSocial MediaSoftware
Responsibilities
Manage customers’ tailored and value-driven implementation experience that ensures customers are set up for success in achieving their business goals
Manage ongoing strategic consulting projects with deliverables that are shared with multiple stakeholders, including senior executives
Level up the social sophistication of our customers as well as our team to meet the ever-changing needs of social media
Qualification
Required
2+ years in social media strategy, professional services, or customer-facing roles in SaaS
Experience in training and in navigating a software platform
Project management experience
Preferred
Understanding of social networks (in particular X, Facebook, Instagram, TikTok and LinkedIn) and social media strategy for large organizations
Understanding sophisticated use cases for social media strategy, such as influencer marketing and customer care
Flexibility to work on multiple projects and simultaneously support the Sales and Success team
Understanding of all components of a software sales process and customer lifecycle
Excellent communication and presentation skills with the ability to present to a variety of external audiences
Benefits
Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents.
Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources.
Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match).
Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind.
Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year.
Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family.
Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being.
Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet.
Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations.
Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line.
Company
Sprout Social, Inc.
Sprout Social is a global leader in social media management and analytics software.
1001-5000 employees
H1B Sponsorship
Sprout Social, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2023 (1)
2022 (1)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$111.5MKey Investors
Future FundGoldman Sachs Merchant Banking DivisionNew Enterprise Associates
2019-12-12IPO
2018-12-19Series D· $40.5M
2016-02-17Series C· $42M
Leadership Team
Ryan Barretto
Chief Executive Officer
Aaron Rankin
Co-Founder & Board Member
Recent News
Company data provided by crunchbase