Cobb County Fire and Emergency Services · 17 hours ago
Police Records Technician
Cobb County, GA
Full-time
Onsite
New Grad, Entry Level
0+ years expCobb County Fire and Emergency Services is seeking a Police Records Technician to work within the Cobb County Police Department’s GCIC Unit in the Central Records Division. The role involves processing department documents, conducting background checks, and providing customer service to the public and law enforcement personnel.
Public Safety
Responsibilities
Receives, reviews, prepares and/or processes department documents such as police incident and criminal investigation reports, accident reports, citations, warrants, impound records, etc.: verifies, completes and/or codes required information; enters information into department databases; updates database information; creates new files and purges old data as appropriate; and maintains copies in department files
Utilizes Georgia Crime Information Center and National Crime Information Center terminals: conducts background and criminal history checks; enters information regarding tags, driver's licenses, warrants, missing persons, and stolen property; and obtains, retrieves and relays information to police officers, detectives, other law enforcement or other staff as requested
Performs general customer service functions: answers telephones; greets customers and visitors; provides assistance, requested documents and information regarding department services and procedures; refers callers to other staff members as appropriate; and takes messages
Processes requests for records and reports: receives requests from courts, law enforcement personnel or agencies, victims and the general public; retrieves police and incident reports; determines confidentiality of requested document and report; verifies identities and assures authority of individuals to receive confidential information; establishes quantity of information requester is authorized to receive; forwards and/or mails accordingly; and ensures reports are provided in a timely manner
Processes payments for documents: accepts payments and records receipt of same; balances cash drawer; and maintains related documentation
Ensures all activities are in compliance with all applicable codes, laws, rules, regulations, standards, policies and procedures; initiates any actions necessary to correct deviations or violations
Prepares or completes various forms, reports, correspondence, or other documents
Receives various forms, reports, correspondence, policies, procedures, manuals, reference materials, or other documentation: reviews, completes, processes, forwards or retains as appropriate
Communicates with supervisor, other County departments and employees, the public, attorneys, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems
Operates a personal computer to enter, retrieve, review or modify data, utilizing word processing, spreadsheet, database, presentation, Internet, email, or other software: and operates general office or other equipment as necessary to complete essential functions
Performs other clerical tasks such as processing incoming and outgoing mail, making copies, sorting, collating, distributing, and/or shredding various reports and documents. Performs other related duties as required. Performs other related duties as assigned
Qualification
Required
High school diploma or GED
Six (6) months of experience in clerical and general office work or a related field
Completion of a data entry and proofreading skills testing to move forward in the hiring process
Must possess (or obtain within 6 months of hire) and maintain the following certifications: GCIC Basic Operator and NCIC Basic Operator
Company
Cobb County Fire and Emergency Services
We exist to provide superior fire, rescue, and emergency services to the citizens and visitors of Cobb County in a proficient, professional, and compassionate manner.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase