Echo IT Solutions · 4 months ago
Unified Communications and Collaboration Contractor
United States
Full-time, Contract
Remote
Mid LevelEcho IT Solutions is seeking a skilled Unified Communications and Collaboration Contractor with extensive technical expertise in modern digital workplace technologies. The role involves deploying and configuring collaborative tools, ensuring compliance, and optimizing user experience to drive organizational productivity and innovation.
AnalyticsArtificial Intelligence (AI)Cloud ComputingConsultingInformation TechnologyMachine LearningWeb Development
Responsibilities
Deploy and configure Copilot across Microsoft 365 apps (Word, Excel, PowerPoint, Outlook, Teams)
Ensure licensing, data readiness, and user eligibility for Copilot activation
Customize Copilot behavior using prompt engineering and semantic indexing
Manage Copilot usage policies, privacy controls, and compliance boundaries
Monitor Copilot adoption, usage patterns, and productivity impact
Design and deploy custom Copilot agents using Copilot Studio
Monitor agent performance, usage analytics, and user feedback
Collaborate with business units to translate needs into agent functionality
Maintain documentation and version control for all deployed agents
Ensure Copilot Studio agents comply with security and regulatory standards
Build dashboards using Power BI to track Copilot usage, adoption, and ROI
Leverage Microsoft 365 Admin Center for readiness reports and service health
Use Viva Insights and Copilot Dashboard for productivity metrics and behavioral trends
Monitor audit logs via Microsoft Purview for prompt activity and risk detection
Analyze Power Platform metrics for agent consumption and flow performance
Create executive-level reports summarizing Copilot impact across departments
Automate reporting workflows using Power Automate and Graph API
Define governance frameworks for Teams, SharePoint, OneDrive, Exchange mailbox policies
Establish naming conventions, lifecycle rules, and provisioning standards
Act as technical liaison between IT, business units, and executive leadership
Conduct workshops, training sessions, and adoption campaigns for end users
Optimize licensing, storage, and resource utilization
Monitor service health, performance, and user experience across M365 workloads
Qualification
Required
Extensive technical expertise in modern digital workplace technologies
Comprehensive understanding of collaborative platforms and communication tools
Experience deploying and configuring Copilot across Microsoft 365 apps (Word, Excel, PowerPoint, Outlook, Teams)
Ability to ensure licensing, data readiness, and user eligibility for Copilot activation
Skills in customizing Copilot behavior using prompt engineering and semantic indexing
Experience managing Copilot usage policies, privacy controls, and compliance boundaries
Ability to monitor Copilot adoption, usage patterns, and productivity impact
Experience designing and deploying custom Copilot agents using Copilot Studio
Ability to monitor agent performance, usage analytics, and user feedback
Experience collaborating with business units to translate needs into agent functionality
Skills in maintaining documentation and version control for all deployed agents
Ability to ensure Copilot Studio agents comply with security and regulatory standards
Experience building dashboards using Power BI to track Copilot usage, adoption, and ROI
Ability to leverage Microsoft 365 Admin Center for readiness reports and service health
Experience using Viva Insights and Copilot Dashboard for productivity metrics and behavioral trends
Ability to monitor audit logs via Microsoft Purview for prompt activity and risk detection
Experience analyzing Power Platform metrics for agent consumption and flow performance
Ability to create executive-level reports summarizing Copilot impact across departments
Experience automating reporting workflows using Power Automate and Graph API
Ability to define governance frameworks for Teams, SharePoint, OneDrive, Exchange mailbox policies
Experience establishing naming conventions, lifecycle rules, and provisioning standards
Ability to act as technical liaison between IT, business units, and executive leadership
Experience conducting workshops, training sessions, and adoption campaigns for end users
Ability to optimize licensing, storage, and resource utilization
Experience monitoring service health, performance, and user experience across M365 workloads
Company
Echo IT Solutions
Echo IT Solutions provides IT consulting, managed services, cloud, cybersecurity, data, and custom software development.
Founded in 2021
51-200 employees
H1B Sponsorship
Echo IT Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (16)
2023 (7)
2022 (16)
2021 (3)
Funding
Current Stage
Growth StageCompany data provided by crunchbase