Macy's · 5 days ago
Retail Clothing Brand Ambassador - Ready to Wear Sportswear, Wheaton Plaza - Full Time
11160 Veirs Mill Road, Wheaton, MD, 20902, US
Full-time
Onsite
Entry Level
1+ years expMacy's is a storied retail company that has been part of American culture for over 160 years. They are seeking a Retail Clothing Brand Ambassador to drive sales by connecting with customers, sharing product knowledge, and cultivating a repeat clientele while executing merchandising initiatives for the brand.
Consumer GoodsFashionRetail
Responsibilities
Provide an exceptional customer experience by ensuring the customer is always the priority
Greet customers, make product recommendations, and upsell
Serve as a liaison between designated vendors and the personal stylists and the store leadership team
Ensure sales floor is neat, clean, and properly signed for sales and markdowns
Create and implement best practices to drive sales, turn, and gross margin above company average
Build brand-specific clientele to support local marketing
Execute vendor and non-vendor events to increase sales
Actively plan, organize, and lead customer facing vendor sponsored events with partnership of vendor community, ensuring sales and participation goals are met
Be proficient in Macy’s point of sale systems and company devices to wrap up sales in a warm celebratory fashion
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
Qualification
Required
Minimum 1 year previous selling or retail experience required
Demonstrate ability to build relationships and convert customers into clients
Energetic and positive attitude
Possess vision and creativity
Self-starter, able to work independently and as part of a team; must have excellent time management skills
Ability to effectively communicate and present information to customers, peers, and all levels of management
Excellent verbal and written communication and interpersonal skills, with the ability to work collaboratively across departments
Must be comfortable with the use of computers, mobile devices, and frequent use of radio frequency equipment
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Prolonged periods (at least two consecutive hours) of standing/walking around the store or department
Frequent use of computers and handheld electronic equipment
Reaching, including above eye level, crouching, kneeling, stooping, climbing ladders, and color vision
Lifting and moving items weighing up to 30lbs
Benefits
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice.
Company
Macy's
Macy's is America’s store for life. The largest retail brand of Macy's, Inc.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Bobby Amirshahi
Senior Vice President, Corporate Communications + Public Affairs
Michael Krans
VP, Retail Media
Recent News
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