Prologis · 4 days ago
Real Estate & Customer Experience, Senior Manager
Milpitas, California
Full-time
Onsite
Mid, Senior Level
$117K/yr - $161K/yr
5+ years expPrologis is a leading company in the logistics industry, known for its extensive portfolio and innovative solutions. The Real Estate & Customer Experience Senior Manager will oversee property operations, develop management strategies, and ensure customer satisfaction within the Silicon Valley market. This role requires strong leadership skills and a focus on maintaining high standards in property management.
IndustrialLogisticsReal Estate
Responsibilities
Oversee the day-to-day operations of assigned properties, including tenant relations, maintenance, rent collection, and regulatory compliance
Develop and implement effective property management strategies and plans to optimize property performance, value, and customer satisfaction
Maintain compliance of all policies and procedures
Conduct routine site inspections to ensure that the physical aspects of the properties meet established standards regarding the grounds, curb appeal, risk management/safety requirements (OSHA), cleanliness, and general appearance, and implement corrective measures as necessary
Drives and motivates team of 6 employees (property managers, maintenance technicians, administrative personnel), to engage in innovative ideas, initiatives, and pilots
Assimilate and analyze information pertaining to market and economic conditions
Ability to utilize Salesforce CRM to track interactions with customers and customer visits
Qualification
Required
3+ years' supervisory experience, ability to provide superior internal and external customer service, strong diplomacy, and crisis diffusion skills
Must have a current Real Estate sales license in the State of California or be able to obtain a license within six months of commencing employment
Strong financial reporting background to ensure budget and financial goals are met for the portfolio
Highly Proficient in full cycle of leasing and lease interpretation
Highly developed negotiation and management skills to ensure safe/well maintained properties through competitively bid service agreements/capital projects and work oversight
Strong mathematical and analytical skills
Strong working knowledge of property management accounting software
Must be able to multi-task; manage time efficiently to ensure all established deadlines are met and have strong attention to detail
Proficient working knowledge of Microsoft Office suite (e.g., Word, Excel, PowerPoint, Outlook)
Requires a valid driver's license and the ability to travel to multiple properties
As business dictates, able to work extended/flexible hours (e.g., nights/weekends/on-call)
Preferred
Bachelor's Degree preferred from a four-year college or university and 5+ years of commercial real estate experience; or 7+ years of experience as a property manager; or a CPM or RPA designation; or equivalent combination of education and experience
YARDI and Salesforce CRM software experience preferred
Benefits
Healthcare
Dental
Vision insurance for employees and eligible dependents
Wellness, financial, and work/lifestyle-specific benefits
401(k) retirement plan has a company match of 50% up to 12% of eligible compensation
Generous PTO with a starting accrual of 22 days a year in addition to paid holidays and volunteer time
Company
Prologis
Prologis is an owner, operator, and developer of industrial real estate, logistics, and supply chain.
1001-5000 employees
H1B Sponsorship
Prologis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (15)
2023 (8)
2022 (10)
2021 (6)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$3.24BKey Investors
European Investment Bank
2025-05-22Post Ipo Debt· $3B
2024-12-11Post Ipo Debt· $236.38M
1994-04-08IPO
Leadership Team
Dan Letter
Chief Executive Officer
Hamid Moghadam
Chairman & CEO
Recent News
Yahoo Finance
2026-01-22
2026-01-22
Company data provided by crunchbase