Playtech · 2 days ago
Live Dealer - Night Shift ( 11PM- 7AM ) - Bensalem, PA
2999 Street Rd, Bensalem
Full-time
Onsite
Entry Level
$22/hr - $22/hr
1+ years expPlaytech is the world's largest online gaming software supplier, offering innovative solutions to leading gaming operators. They are seeking a Live Dealer to present games in a live streaming environment while adhering to gaming regulations and company policies.
B2BEnterprise SoftwareGamingSoftware
Responsibilities
Present games in a live streaming environment, adhering to the multi-state Gaming Commission Regulations, PT Services Delaware regulations, and live unit policies and procedures
Learn and fully understand and execute the rules of video stream games
Conduct live games on a given table schedule in accordance with applied rules and procedures with computer prompt instructions, monitoring and following the given table schedule, following the instructions of the Pit-bosses and Trainers
Follow and supervise the updates and amendments in the game leading procedures
Adhere to the gaming studios' rules and any other rules that management may introduce at any time
Professionally communicate and provide answers to players promptly for any game general questions according to chat policy
Immediately report to the Pit boss of any risks or committed mistakes, problems, and/or unusual activities in gaming studios and other companies’ premises caused by other employees or other causes
Attend educational events, briefings, and sessions required for professional skills improvement and learning the new procedures
Participate in company promotions through marketing via photo and video shoots as required by management
Keep a professional demeanor towards players
Maintain professional and clear communication with management and peers
Keep confidential information within the company’s authorized individuals
Perform any additional duties as instructed by management
Qualification
Required
High School Diploma / GED
Must be 21 years of age or older
At least 1 year of Customer Service Experience
Basic computer skills- MS Office, electronic mail, etc
Excellent customer service skills and interpersonal skills to effectively communicate with customers in a live streaming environment
Ability to maintain a professional demeanour, including manner of speech, appearance, and posture in a fast-paced environment
Ability to deal with potential guest conflicts professionally, maintaining Playtech's guest service standards
Ability to deal, sort, shuffle, and count cards in addition to operating other gaming equipment involving highly repetitive movement of hand and arm
Ability to work a variety of shifts, including nights, weekends, and holidays
Punctuality and attention to detail
Be able to wear assigned uniforms
Must be able to obtain a Pennsylvania Gaming License and West Virginia Casino Employee Registration
Benefits
Vacation Days: 5 days
Sick Time: 5 days
10 Holidays pay
Health Benefits: Medical, Dental, Vision
401K – 4% match
Company
Playtech
Playtech operates as an online gaming B2B software provider.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$327.71M2023-06-19Post Ipo Debt· $327.71M
2008-10-20Acquired
2006-03-28IPO
Leadership Team
Liron Snir
VP Customer Relations
Teddy Sagi
Entrepreneur
Recent News
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