Rockford Center · 1 day ago
Overnight Receptionist
Newark, DE
Part-time
Onsite
New Grad, Entry LevelRockford Center is a 138-bed mental health facility located in Newark, DE, providing easy access to a full complement of inpatient and partial behavioral health programs. The Front Desk Agent / Hall Monitor is responsible for ensuring the safety and security of patients, staff, and visitors during the overnight shift, combining administrative duties with monitoring activities throughout the facility.
Health CareMedicalPersonal HealthPsychologyRehabilitation
Responsibilities
Greet and assist patients, visitors, and staff in a professional and courteous manner
Monitor and control access to the facility, ensuring that only authorized individuals enter
Conduct regular rounds of the facility, checking for any signs of disturbance or unauthorized activity and notify house supervisor
Respond promptly to any emergencies or incidents, following established protocols
Maintain accurate logs and reports of all activities, incidents, and visitors
Answer incoming calls and direct them to the appropriate departments or personnel
Assist with patient admissions and discharges as needed
Assist with doing patient and patient belonging searches
Provide information and assistance to patients and visitors, including directions and hospital policies
Complete audits and data input for facility as needed
Collaborate with clinical staff, and administration to ensure a safe environment
Enforce hospital rules and regulations, including visitor policies and curfews
Qualification
Required
High school diploma or equivalent
Previous experience in a similar role, preferably in a behavioral healthcare setting
Strong communication and interpersonal skills
Ability to remain calm and composed in stressful situations
Basic computer skills, including proficiency in Microsoft Office Suite
Ability to work independently and as part of a team
Physical ability to conduct rounds and respond to emergencies
Preferred
Additional education or certifications in security or healthcare administration
Benefits
Competitive Compensation
Generous Paid Time Off - 23 days in the first year!
Excellent Medical, Dental, Vision and Prescription Drug Plans
401(K) with company match and discounted stock plan
SoFi Student Loan Refinancing Program
Company
Rockford Center
Rockford Center is a behavioral health care hospital.
Founded in 1974
201-500 employees
H1B Sponsorship
Rockford Center has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
Bill Mason
Group CEO Rockford Center/Delaware
Liz Proctor
Chief Operating Officer
Recent News
2025-04-22
Company data provided by crunchbase