Customer Service Representative jobs in United States
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Sarasota Clerk of the Circuit Court and County Comptroller · 2 hours ago

Customer Service Representative

Sarasota Clerk of the Circuit Court and County Comptroller is seeking a Customer Service Representative to play a vital role within the Customer Service Department. The representative will ensure accurate processing of transactions and compliance with laws, while providing exceptional service to the public and maintaining official records.

Government Administration

Responsibilities

Ensuring accurate processing of transactions and compliance with applicable laws and administrative orders
Interacting with the public in a confident manner
Following written procedures for a significant range of tasks
Recording documents and responding to customer inquiries
Demonstrating proficiency in passport processing, marriage license issuance and the recording of official records
Navigating complex legal documentation and ensuring proper indexing of records
Handling multiple priorities in a fast-paced environment
Assisting internal and external stakeholders courteously and professionally
Understanding the department’s emergency response protocols and being prepared to assist with critical functions as needed
Supporting long-range planning, project coordination, and documentation of executive-level decisions

Qualification

Customer serviceRecords managementAttention to detailCommunication skillsOrganizational skillsTime managementLegal documentationAdministrative tasksEmergency response protocols

Required

High School Diploma or GED
Proven experience working in a legal or judicial setting, records management, customer service, or a related administrative role preferably in a highly regulated industry

Preferred

Associate or Bachelor's degree
Relevant Field: Business, Business Management, Business Administration, Public Administration, Communications, English or a related discipline

Company

Sarasota Clerk of the Circuit Court and County Comptroller

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For more than 100 years, the Sarasota Clerk of the Circuit Court and County Comptroller has been instrumental in fulfilling more than 1,000 constitutional responsibilities that help our community thrive.

Funding

Current Stage
Growth Stage

Leadership Team

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Janet C. Cantees
COO / Chief of Staff / Chief Deputy Clerk
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