Chase · 22 hours ago
Executive Director Strategy Manager, Digital Platform, Corporate & Investment Bank
277 Park Ave, New York, NY, 10172, US
Full-time
Onsite
Senior Level, Lead/Staff
$214K/yr - $300K/yr
10+ years expChase is a leading financial institution offering innovative financial solutions. The Executive Director Strategy Manager will coordinate the execution of strategic investments in the client-facing digital platform, ensuring the delivery and adoption of platform features while collaborating with product and engineering leads.
BankingFinancial Services
Responsibilities
Be responsible for an integrated program roadmap with workstreams including platform component delivery, platform component adoption, and dependencies
Collaborate closely with platform leaders and platform stakeholders to understand incentives, constraints, and priorities; drive delivery through organizational alignment and buy-in
Go beyond coordination and provide thought leadership for early warning on potential roadblocks, frame problem statements, propose solutions, get buy-in, execute, and escalate when needed
Establish a robust governance framework including performance metrics and KPIs to monitor and report on the progress of workstreams and milestones
Create concise communication materials for senior management that provide transparency on progress, problems, and risks
Identify implications and “so whats” of outputs, data, and analysis
Build transparent, trusted, and collaborative partnerships with teams needed to deliver platform changes and adopt the platform changes
Serve as a proxy to represent the perspectives of senior stakeholders for digital, and anticipate the questions they will ask
Qualification
Required
10+ years of experience in execution of customer/client-facing digital strategy
Knowledge and fluency in digital technology concepts including the technology stack for modern applications, such as customer identity (CIAM) or end user analytics for data-driven product decisions
Strong communication skills (both oral and written) as well as strong interpersonal and influencing skills, with the ability to interact with colleagues as peers and achieve goals without direct control over resources
Proven entrepreneurial drive to identify opportunities for impact and influence others to take action
Proven track record of successfully managing large programs with strategic investments
Demonstrated ability to operate as an individual contributor coordinating work across matrixed teams
Ability to structure and scope complex problems and apply a range of analytical and qualitative tools to develop solutions
Significant experience with creating content/analysis for execute audiences
Comfort with ambiguity, particularly with technical problems that require a novel solution that has not been proven yet
Experience in execution of customer/client-facing digital strategy within financial services
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
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