FamilyWell Health · 7 hours ago
Care Coordinator (Part-Time)
United States
Part-time
Remote
New Grad, Entry LevelFamilyWell is dedicated to transforming women’s mental health care and is seeking a Care Coordinator to support patients in OB/Gyn clinics. The role involves managing patient engagement, coordinating care, and ensuring high satisfaction through compassionate support and communication.
ConsultingHealth CareHealth DiagnosticsMental Health
Responsibilities
Communicate with patients through various channels (text, phone) to facilitate program engagement, provide reminders, and follow up on care
Maintain strong engagement and satisfaction among patients through ongoing support and education
Update patient records in Electronic Health Records (EHRs) and communicate care plans to referring clinic partners
Maintain a collaborative care registry to track patient follow-up and clinical outcomes
Prepare and submit routine progress reports in the EHR
Facilitate outside referrals for community-based social services as clinically indicated (e.g., housing assistance, vocational rehabilitation, mental health specialty care, substance abuse treatment)
Compose, prepare, and communicate timely patient and provider responses to questions
Report directly to the Lead Care Manager and provide regular updates on patient engagement and clinical outcomes
Collaborate with OB clinic staff to ensure coordinated care and support for patients
Qualification
Required
Bachelor's degree in nursing, social work, psychology OR formalized training in mental health
Strong understanding of women's mental health conditions, treatments, and community resources
Excellent communication, organizational, and problem-solving skills
Comfortability with managing a high volume caseload of patients across varying acuity levels
Ability to engage and educate patients in a compassionate and supportive manner
Strong ability to collaborate across departments including Care Operations and Partner Success
Proficiency in using EHR systems and maintaining accurate patient records
Proficiency in using Google Suite
Empathy and Compassion: Ability to understand and support the unique challenges of pregnant/ postpartum patients and patients experiencing menopause
Engagement Skills: Proficient in maintaining patient engagement and satisfaction with the program
Communication: Strong verbal and written communication skills for effective patient and provider interactions
Organizational Skills: Ability to manage patient records, track outcomes, and ensure timely follow-up
Cultural Sensitivity: Respectful of diverse backgrounds and experiences, particularly in a perinatal and menopause context
Adaptability: We're a fast growing company, constantly looking to make improvements as we go
Company
FamilyWell Health
Integrated mental health services for pregnant & postpartum patients.
Founded in 2022
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$13.3MKey Investors
New Markets Venture Partners.406 VenturesSpringboard Enterprises
2025-11-18Series A· $8M
2024-02-27Seed· $4.3M
2023-09-13Non Equity Assistance
Leadership Team
Jessica (Schiffman) Gaulton MD, MPH
Chief Executive Officer at FamilyWell
Recent News
2025-11-27
Behavioral Health Business
2025-11-21
Company data provided by crunchbase