NBCUniversal · 1 day ago
Coordinator, QA
Miami, FL
Full-time
Hybrid
Mid Level
3+ years expNBCUniversal is one of the world's leading media and entertainment companies. The QA Coordinator is responsible for coordinating day-to-day QA operations for Universal+ across mobile, CTV, and web, ensuring that products are delivered as intended by managing test cycles and defect workflows.
BroadcastingMedia and EntertainmentNews
No H1B
Responsibilities
Plan & Schedule: Own the QA calendar—smoke, regression, certification, and UAT cycles; align test milestones to the release plan
Coverage Management: Maintain the requirements-to-test traceability matrix; keep regression suites current and risk-based per release
Device & Environment Readiness: Manage the device/OS matrix and test accounts; coordinate build intake, configuration flags, test data, and environment availability
Partner Certifications: Prepare evidence packages (checklists, screenshots, logs, videos), track certification gates, and coordinate re-submissions with partners
Defect Workflow: Drive daily triage with clear reproduction steps, severity/priority hygiene, ownership, and follow-through to fix verification and closure
Cross-Functional Coordination: Sync with PMs (Commerce, Integrations, Data) and the Product Owner on auth/SSO, IAP, promotions, metadata/search, analytics tagging, and SSAI-related test needs
Documentation: Maintain QA runbooks, test plans, regression lists, and release checklists; publish QA sign-off notes for Go/No-Go
Incidents & Postmortems: Support fast diagnosis with repro steps, logs, and impact assessment; capture QA actions in retros
Quality Signals: Track and share lightweight QA status (coverage executed, open blockers, high-severity defects, readiness risks)
Qualification
Required
3–5+ years in QA coordination or QA project support for consumer apps (multi-platform experience: mobile, CTV, web)
Solid understanding of software testing methods and device/app certification processes
Hands-on experience with test case management and defect tracking systems; able to write clear test cases and bug reports
Familiarity with flows that affect streaming products: authentication/SSO, IAP/payments & promotions, metadata/universal search, and analytics/instrumentation
Excellent organization, follow-through, and written/spoken communication
Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered
Must be 18 years or older
Must be willing to submit to a background investigation
Must have unrestricted work authorization to work in the United States
Must be covered by Solutions, NBCU's Alternative Dispute Resolution Program
Preferred
Exposure to automation pipelines (can schedule runs and interpret results with engineers)
Comfortable reviewing API responses and basic logs to aid triage
Awareness of accessibility, localization, and privacy-by-design testing considerations
Experience with test management and defect tracking tools
Novice to intermediate level of experience with automation or performance testing tools such as Selenium and WebDriverIO
Postman or other API testing experience
Familiarity with JIRA and the Atlassian suite of tools
Understanding of Software Development Life Cycle processes and the QA lifecycle and methodology
Knowledge of the OTT ecosystem
Innovative thinker with acute awareness of managing competing initiatives
Strong analytical and interpersonal skills with ability to work independently and collaboratively
Ability to set and self-manage goals, deadlines and multiple assignments concurrently in a project-based environment
Familiarity with emerging video and mobile product landscape
Ability to thrive in a continuously changing environment
Bilingual English/Spanish preferred
Benefits
Must be covered by Solutions, NBCU’s Alternative Dispute Resolution Program
Company
NBCUniversal
NBCUniversal is a media company that provides entertainment and news development, production, distribution, and marketing services. It is a sub-organization of Comcast.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2011-01-29Acquired
Leadership Team
Jeff Shell
CEO
Stephen Burke
Chief executive officer
Recent News
Morningstar.com
2026-01-13
Company data provided by crunchbase