Louisville Metro Government · 1 day ago
AI Product Lead
Louisville Metro
Full-time
Hybrid
Senior Level
5+ years expLouisville Metro Government is building a modern, responsible AI capability to improve public services at scale. The AI Product Lead will drive the discovery, design, and delivery of high-impact AI solutions across city government, ensuring that AI investments deliver measurable improvements in efficiency, equity, and resident experience.
Hiring Manager
Pamela McKnight
Responsibilities
Lead intake, discovery, and scoping of AI opportunities with Metro departments; document pain points, business objectives, and success criteria
Provide key inputs into prioritization of AI use cases based on impact, feasibility, equity, risk, and alignment with Mayoral, Council, and agency priorities
Translate operational needs into clear user stories, functional requirements, and pilot charters
Manage the full AI pilot lifecycle, including timelines, budgets, vendor coordination, testing, and launch
Facilitate demos, user acceptance testing, and feedback sessions; iterate to improve usability and workflow fit
Track pilot performance, ROI, and service outcomes; develop dashboards and reports for executive leadership
Resolve cross-agency dependencies and ensure alignment with data, security, and IT standards
Coordinate with Procurement, Legal, IT Security, and leadership on SOWs, SLAs, and risk mitigation
Qualification
Required
Bachelor's degree in Public Administration, Computer Science, Information Systems, Business, Design, or a related field
Five (5-10) years of professional experience in product management, service design, management consulting, civic technology, or similar roles leading cross-functional technology initiatives, including ownership of at least three (3) initiatives from discovery through implementation (or equivalent experience)
Minimum one (1) year of hands-on experience delivering technology or data products from concept through pilot and implementation, preferably involving AI, analytics, or automation
Demonstrated experience managing stakeholders at multiple levels. At least two (2) years of experience working directly with department directors, C-level leaders, or equivalent
Demonstrated ability to synthesize technical and operational input into roadmaps, briefings, and decision materials
Practical understanding of responsible AI, equity, privacy, and risk in public-sector or regulated environments
Valid state driver's license with acceptable driving history
Company
Louisville Metro Government
Louisville Metro Government is a statistical entity in the U.S. state of Kentucky.
5001-10000 employees
H1B Sponsorship
Louisville Metro Government has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (1)
Funding
Current Stage
Late StageLeadership Team
Pamela McKnight
Chief AI Officer
Recent News
Government Technology US
2026-01-09
Government Technology US
2025-12-11
2025-09-26
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