Borland Groover · 2 days ago
Director of Revenue Cycle
Jacksonville, FL
Full-time
Onsite
Director/Executive
8+ years expBorland Groover is one of Florida's leading gastroenterology providers, dedicated to providing exceptional care to improve patients' lives. The Director of Revenue Cycle is a senior operational leadership role focused on optimizing revenue cycle operations and ensuring operational excellence across the organization.
Health CareHospitalMedical
Responsibilities
Lead daily revenue cycle operations including patient access, coding, billing, A/R, denials, and patient financial services
Execute revenue cycle initiatives and priorities established by the Executive Director
Ensure consistent workflows, SOPs, and operational discipline across all clinics and ASCs
Identify operational risks, bottlenecks, and revenue leakage and implement corrective actions
Manage revenue cycle KPIs including A/R days, A/R > 90 days, denial rates, clean claim rates, and cost to collect
Partner with FP&A team to maintain dashboards and operational reporting
Perform root-cause analysis and lead corrective action plans for underperformance
Oversee denials management operations and prevention strategies
Collaborate with coding, compliance, and clinical teams to ensure documentation accuracy
Support revenue integrity initiatives including audits, underpayment recovery, and modifier compliance
Ensure compliance with CMS, state, federal and payer billing requirements
Serve as an operational owner for revenue cycle systems (e.g., NextGen, Athena, etc.)
Support automation and workflow optimization initiatives led by the Executive Director
Reduce manual processes and improve data accuracy through system enhancements
Lead and develop revenue cycle managers and frontline leaders
Establish performance expectations, accountability, and staff development plans
Support workforce planning and productivity benchmarking using MGMA and HFMA standards
Qualification
Required
Bachelor's degree in Healthcare Administration, Finance, Business, or related field
8-10 years of progressive revenue cycle leadership experience in physician practice management, hospitals or health systems
Strong preference for gastroenterology or procedural-based specialties
Demonstrated success improving A/R, denial rates, and cash collections
Preferred
Master's degree (MBA, MHA)
HFMA certification (CRCR, CHFP)
Experience supporting RCM automation initiatives
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401K Retirement Plan
Life Insurance
Short- and Long-term disability
Profit Sharing
Supplemental Insurance
Education and Tuition Reimbursement funding
Initial Uniform Allowance
Employee Assistance Program (EAP)
Paid Time Off (PTO)
Volunteer Time Off (VTO)
Paid Holidays
Company
Borland Groover
Borland Groover specializes in gastroenterology care services like colonoscopy, endoscopy, pathology, allergy immunology and imaging.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Kyle Etzkorn, MD, FACP
CEO
John Gol
CFO
Recent News
Business Journals
2022-08-19
Business Journals
2022-06-07
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